One correction. I was previously up to Win10 version 1909. The issue
came up weeks after making that update.
On 2/18/2020 9:03 AM, Larry Higgins via Talk wrote:
Hello listers,
I will begin by stating that I am using Window-Eyes 9.5.4.0.
I sure hope that there are enough people with the expertise left on
this list that might be prepared to help me with a rather vexing issue.
To name the issue first. I can no longer get WE to take any input
from the keyboard, at least as it relates to using browse mode. I can
no longer move from header to header for example, or for that matter,
even set bookmarks. I mean, WE has just gone nearly completely dead
when using IE11. But now for the rest of the story.
I recently experienced an computer access issue after updating my HP
Pavilion computer through the Support Assist feature. My theory on
that is that the newer BIOS was not compatible with Windows 10, as
strange as that might sound. This apparently been an issue among HP
users, and especially Pavilion users. These desktop computers use an
AMD CPU, and the thinking is that AMD and MS aren't communicating with
each other very well lately. Anyway, I plan to call my Geek Squad
people back today to see if they can't clarify just what might have
happened. As it is, The Geeks left me with an 1803 build, Where as
before I was up to 1903, but at this point, I don't dare to update to
1909 fearing that the same issue might arise.
Now back to WE. I have reinstalled, and fiddled around with things in
the control panel, but to no avail.
The thing is, it works with both Chromium Edge (latest stable build)
as well as Thunderbird, as both will allow the use of WE in browse
mode, but not IE.
If someone could please give me any pointers, it would be greatly
appreciated.
Oh yes, as a post script, IE is still important to me because
apparently Edge is still not able to work with DAISY text books from
Bookshare.
I have to say that this thing really kinda creeps me out. IE is
practically a dead zone.
OK, Enough of the drama, any help again would really be appreciated.
Larry
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