Hi Peter,

Here is the list of files which, at one time, needed to be disabled in order 
for Window-Eyes  to  load properly:

Eloquence Fix
Hotspot
JAWS quick key
WEDiag
Windows Enhanced
________________________________

On my systems,  Which are running build 2004 of windows 10 home and pro, it is 
not necessary for me to disable any of these.
However, if you are having problems on your systems, why not try disabling them?

Good luck,

Rod


Sent from my iPhone

On Sep 14, 2020, at 1:22 AM, peter Chin <[email protected]> wrote:

Hello Rod,

I wanted to save the message you sent me about the qpps which caused trouble to 
WinEyes but somehow I lost it. I hope it's no too much trouble to resend that 
message.

Very sorry for the inconvenience I'm causing..

-----Original Message----- From: Rod Hutton via Talk
Sent: Saturday, September 12, 2020 10:55 AM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: a possibly corrupt Window-eyes script

Hi Don,

I am not certain why Outlook.EXE is involved and producing a script error.
The actual app which supports Windows Live Mail is WindowsLiveMail.wepm.
This file can be found in the folder:

C:\Program Files (x86)\Gw Micro\Window-Eyes

If you navigate to this folder, highlight the file and press Enter, you will 
re-install the app.
Try this and see if this works.

Good luck,

Rod

Sent from Outlook for Windows

-----Original Message-----
From: Talk <[email protected]> On 
Behalf Of Donald Roberts via Talk
Sent: September 11, 2020 5:00 PM
To: [email protected]
Cc: Donald Roberts <[email protected]>
Subject: a possibly corrupt Window-eyes script

My Dell desktop is running Windows 10, a recent incarnation of 1909.  I 
recently reinstalled Windows Live Mail, the ribbon version, which seems to be 
working well.   However, I believe the Outlook Express script for window-eyes 
is corrupt.   Whenever I attempt to modify an email rule, I get kicked back 
into the open message rather than the folders tab opening as it should so I 
should be able to down arrow to the message rules tab and modify the rule.

Sorry if I didn’t verbalize the problem well.  Stated another way, when I 
have an open email message and want to create or modify an email rule, I 
cann’t open the folders option or any of the other options such as accounts, 
view, file, etc.  So what I want to do is to reinstall the appropriate default 
script whose name I don’t recall.  I recall that there is a way to do this 
from within Window-eyes, but I don’t recall how to do it.  Please refresh my 
memory.  By the way, the version number is of course 9.5.4.

Thanks.
 Don Roberts
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