Hi Yosem, 

OSM is data, ArcGIS is software, so there is no straightforward answer to your 
question. You can load (and even edit[1], though I do not generally recommend 
that) OSM data into ArcGIS, and you can use OSM as a base map layer. They even 
provide a pretty nifty vector tile OSM map that mimics the native OSM 
rendering[2]. So your client can ‘use’ OpenStreetMap data in any software 
environment they like, including ArcGIS, as long as that usage does not violate 
the data license or relevant usage policies. If they want to ‘crowdsource’ data 
in the sense that they want to add data to OSM, they will need to consult with 
the community and have a very close look at import guidelines[3] (if they want 
to do a bulk import) and/or the organized editing policy[4].

[1] https://www.esri.com/en-us/arcgis/products/arcgis-editor-for-openstreetmap 
<https://www.esri.com/en-us/arcgis/products/arcgis-editor-for-openstreetmap> 
[2] 
http://esri.maps.arcgis.com/apps/View/index.html?appid=d6b18a2e774c4959ba855f6ac90952a2
 
<http://esri.maps.arcgis.com/apps/View/index.html?appid=d6b18a2e774c4959ba855f6ac90952a2>
 
[3] https://wiki.openstreetmap.org/wiki/Import/Guidelines 
<https://wiki.openstreetmap.org/wiki/Import/Guidelines> 
[4] I don’t think the OSMF ratified version is published yet

> On Jan 3, 2019, at 3:07 PM, Yosem Companys <ycompa...@gmail.com> wrote:
> 
> How well do ArcGIS and OSM talk to each other? I have a client who has opted 
> for ArcGIS because his institution provides it for free. But I've always 
> thought of OSM as the better option. Should my client use OSM instead, 
> especially given that he wants to crowdsource data?
> 
> On Thu, Jan 3, 2019 at 1:35 PM Martijn van Exel <m...@rtijn.org 
> <mailto:m...@rtijn.org>> wrote:
> John — a fairly new resource is the Welcome site, 
> https://welcome.openstreetmap.org/why-openstreetmap/ 
> <https://welcome.openstreetmap.org/why-openstreetmap/> specifically may be 
> interesting to point them to. It’s fairly high level and brief in its 
> explanations, but if gives organizations a place to start when they’re not 
> familiar with OSM and consider using it or contributing to it.
> 
> A common issue I have seen with governments wanting to use OSM data is the 
> license, so they should look into that if they intend to use OSM data as a 
> replacement / back-fill for any data they may now maintain themselves. Often 
> it’s a one-way street: Governments can contribute data to OSM but they can’t 
> use OSM data to enrich their own. YMMV, this is my experience from talking to 
> governments in the U.S.
> 
> Martijn
> 
>> On Jan 3, 2019, at 2:07 PM, John Whelan <jwhelan0...@gmail.com 
>> <mailto:jwhelan0...@gmail.com>> wrote:
>> 
>> I got a phone call from someone who works for a municipality who was passed 
>> my phone number.  Basically asking from a municipal government point of view 
>> was there any advantage to the municipality in having their municipality 
>> mapped in detail in OpenStreetMap. 
>> 
>> Off the top of my head businesses etc can provide map of where they are 
>> located without payment and list their web sites and phone numbers etc.
>> 
>> Is there a web page somewhere that covers this?
>> 
>> It is quite a serious question and I suspect will be used to justify some 
>> expenditure and effort to help enrich the map.
>> 
>> Thanks John
>> 
>> 
>> -- 
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