All very interesting to read about.
Now what I want to resolve with my e72 is that every time I unlock it, it
wants to connect to the Internet. How can I stop this?
Eleanor
----- Original Message -----
From: "Bernard Hemmings" <[email protected]>
To: "talks" <[email protected]>
Sent: Tuesday, September 07, 2010 11:53 AM
Subject: [Talks] new handset
well I took the e72 back to nokia today. They were stumped at the bug and
found it would only connect to web sites when using wireless networks if
the wlan wizard was running. they tried to tell me it worked normally but
with talks running I could hear what they were doing. When they handed
the phone back I closed the wizard and straight away when they saw me
heading for the browser said "no it won't work like that. Then they got 3
new handsets out expecting to find they all worked in this way but
failing to replicate the problem on any of the other handsets decided to
replace it. One tech tried to tell me it works fine off line I explained
you are only loading pages stored in memory off line and then told him to
log in to my nokia ovi account if he truly believed you could use the
internet while offline.
They tried to tell me 3 times it worked fine but as soon as I closed the
wlan wizard they would remove the phone from my hands. Took about 90
minutes but we got their in the end. They had 3 proper techs totally
stumped by this problem. The team leader had by this time gone home for
the day and she is the one who has to sign off on the new e72-2
They reckon my old one will go to the states for further study as this
problem has never been found before.
so in short if the wlan wizard was open you could brows if not the phone
can see the internet and can connect to it but not to any site and all
built in and third party apps will not work. When using the carrier's
access point the phone works perfectly.
They asked me if I had used the nokia updater thinking it may have caused
the problem.
Anyway My sighted friend has to return to Parramatta tomorrow and collect
my new e72
They then told me of their other service centre at Hurstville which is
much closer. they were amazed about talks and how useable it makes their
phones and asked me about it's installation, who produces it and the cost
even how it is licensed.
After going through that with them I explained that talks is used by tens
of thousands of people all over the world on many different handsets and
would not be the cause of this problem. Their logic was headed in the
direction of well we've never seen this problem before and we have not
seen talks before and that line of thinking had to be firmly squashed.
Then they double checked I did not restore a backup after they reinstalled
the software on Friday and Monday I assured them I knew better than that.
You don't restore a backup if you suspect it could be carrying a fault.
Bernard Hemmings
email: [email protected]
Skype: Bernard Hemmings
Ftp server email: [email protected]
ftp server address: livingaudio.bhemmings.net
Home: 61-02-95841280
Mobile: 61-0412177799
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