Hi, Thanks for the advice and the e-mail address. I'll definitely be keeping note of IMEI numbers in future. What really surprises me is that I can't find the invoice, and it's really not like me to delete such important messages.
I do hope TalkNav will be able to help, and will post back to let you know what happens if and when I hear back from them. Thanks again for your time. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of chris hallsworth Sent: 06 February 2011 11:19 To: Talks Mailing List Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talks license purchase? Hi. If I were you contact [email protected] and see if they can help. In future, please try to write down all IMEI numbers then you will not run into this problem. Take care. Chris Hallsworth You can contact me at the following channels: E-mail and Facebook: [email protected] MSN: [email protected] Skype: chrishallsworth7266 Twitter: http://twitter.com/christopherh40 On 06/02/2011 11:00, Hussein Patwa wrote: > Hello, > > I was wondering if anyone could possibly please offer any advice to fix the > following. I'm hoping it's not that rare that it hasn't happened to someone > in the past. > > I bought a nuance license from Talknav on 25/10/2007. I remember it cost > £150.00 so am pretty sure it was for the Talks and Zooms Premium product. > > I now want to transfer the license to another phone. However, whereas I > have the e-mail with the license code for the old phone, it doesn't give the > IMEI of that phone, and I can't find my invoice anywhere in the hope it > would be there. > > I no longer have the old phone, but can confirm it was completely formatted > (in fact has a firmware upgrade) before I sold it. The old phone was a > Nokia N91. > > I know I should have noted the IMEI before I sold the phone. Truth is I > actually forgot I even had Talks on it, as I had purchased a new license for > my current phone. I now have another phone I wish to sell, and wanted to > transfer the existing license to it rather than let it go to waste. > > Does anyone know if Talknav are able to retrieve order details for this far > in the past? I can confirm my name and address details have no changed > since then, nor my e-mail address. > > If needs be, at a push I may be able to locate the purchase documents for > the Nokia N91 and the proof of sale to show I did in fact own the phone > then. > > Any advice much appreciated, and hope the above isn't too confusing. > > > _______________________________________________ > Talks mailing list > [email protected] > http://lists.talksusers.com/mailman/listinfo/talks > > Hosting of this list provided courtesy of: > eHosting Limited: http://www.ehosting.com/ > and > Talknav Inc. http://www.talknav.net/ > _______________________________________________ Talks mailing list [email protected] http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list [email protected] http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/
