LOL, too true.

Time to start counting out the pennies, just in case :)

Thanks again.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of chris hallsworth
Sent: 06 February 2011 12:05
To: Talks Mailing List
Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talks license
purchase?

Hi.
No problem.
If you cannot resolve the situation, you may just have to buy a new license,
remembering to keep the IMEI number and any invoices for future reference.
We all make mistakes, so don't worry about that.
Take care.


Chris Hallsworth
You can contact me at the following channels:
E-mail and Facebook: [email protected]
MSN: [email protected]
Skype: chrishallsworth7266
Twitter: http://twitter.com/christopherh40

On 06/02/2011 11:37, Hussein Patwa wrote:
> Hi,
>
> Thanks for the advice and the e-mail address.  I'll definitely be 
> keeping note of IMEI numbers in future.  What really surprises me is 
> that I can't find the invoice, and it's really not like me to delete 
> such important messages.
>
> I do hope TalkNav will be able to help, and will post back to let you 
> know what happens if and when I hear back from them.
>
> Thanks again for your time.
>
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of chris hallsworth
> Sent: 06 February 2011 11:19
> To: Talks Mailing List
> Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talks 
> license purchase?
>
> Hi.
> If I were you contact [email protected] and see if they can help. In 
> future, please try to write down all IMEI numbers then you will not 
> run into this problem.
> Take care.
>
>
> Chris Hallsworth
> You can contact me at the following channels:
> E-mail and Facebook: [email protected]
> MSN: [email protected]
> Skype: chrishallsworth7266
> Twitter: http://twitter.com/christopherh40
>
> On 06/02/2011 11:00, Hussein Patwa wrote:
>> Hello,
>>
>> I was wondering if anyone could possibly please offer any advice to 
>> fix
> the
>> following.  I'm hoping it's not that rare that it hasn't happened to
> someone
>> in the past.
>>
>> I bought a nuance license from Talknav on 25/10/2007.  I remember it 
>> cost
>> £150.00 so am pretty sure it was for the Talks and Zooms Premium product.
>>
>> I now want to transfer the license to another phone.  However, 
>> whereas I have the e-mail with the license code for the old phone, it 
>> doesn't give
> the
>> IMEI of that phone, and I can't find my invoice anywhere in the hope 
>> it would be there.
>>
>> I no longer have the old phone, but can confirm it was completely
> formatted
>> (in fact has a firmware upgrade) before I sold it.  The old phone was 
>> a Nokia N91.
>>
>> I know I should have noted the IMEI before I sold the phone.  Truth 
>> is I actually forgot I even had Talks on it, as I had purchased a new 
>> license
> for
>> my current phone.  I now have another phone I wish to sell, and 
>> wanted to transfer the existing license to it rather than let it go to
waste.
>>
>> Does anyone know if Talknav are able to retrieve order details for 
>> this
> far
>> in the past?  I can confirm my name and address details have no 
>> changed since then, nor my e-mail address.
>>
>> If needs be, at a push I may be able to locate the purchase documents 
>> for the Nokia N91 and the proof of sale to show I did in fact own the 
>> phone then.
>>
>> Any advice much appreciated, and hope the above isn't too confusing.
>>
>>
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