Hello Vilius! On Tuesday, January 18, 2005 at 9:02:16 AM you wrote:
> All we (almost) paid for this product, and we expect support and > answers! Expectations, expectations ... Sure, I haven't read many license agreements lately but, is "support and answers" actually what we pay for? Many big corporations offer support plans, where you have to pay extra for support. The same corporations and many lesser one, too, ask you to pay for upgrades, sometimes even updates. Yes, it would be nice to get at least rough estimates and the occasional "we are listening" from RITLabs, but are we entitled to get it? Anticipating the flurry of messages with the argument, "yeah, but *that's* service for you": If the service isn't to my taste I don't leave a tip, if the food isn't to my taste I don't come back.* *This is an analogy, a metaphor, so try to understand it. -- Dierk Haasis :Dierk: Copy 'n' Concept The Bat 3.0.2.10 on Windows XP 5.1 2600 Service Pack 2 Chat info for ICQ, AIM, MSN, Yahoo, Jabber upon request If it don't kill you, it just makes you stronger. ________________________________________________________ Current beta is 3.0.2.10 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html IMPORTANT: To register as a Beta tester, use this link first - http://www.ritlabs.com/en/partners/testers/
