Hi Alexander, Mittwoch, 19. Januar 2005, 18:38:
> Please don't drag this out of the context. I was talking about novice > users, which I understand are private home users (mostly), and those won't > use or need IMAP as often as pro/business users, if at all. Someone correct > me if this assumption is wrong. As read below in my prior message. TB! doesn't focus on John Doe home users in the first way but advanced home users and semiprofessionalls. And they will use IMAP more and more often. >> TheBat! focuses on (semi)professionall users with it features, look&feel, >> etc. - not on John Doe homeusers who want to send funpics all two to >> three days. > And I am glad about this, but do you expect Ritlabs to make a living out of > supporting that existing and rather small user base? Do you expect John Does to buy something they could get for free and use more easily? I showed much people TB! because I don't like OE, Pegasus, etc. - but they won't use it. To high integrated, to uneasy to use, to overloaded.... AND no good HTML-Support ;-) >> Use IMAP and AVs as well as exceptions are your dialy business. But I >> know. You don't need it so it doesn't count :-) > You're taking this discussion onto a personal and ironic level, why? Is > there really the need for this? Sorry, but it seemed like your argumentation was on a level like: "I don't need it so I don't care". If it's not, i appologize to you. > The license fees, summed up for v1 + v2 + v3, are something like $70 maybe > (in the past 3 years for me, much longer for others), is this *really* > worth to make so much noise each and every time the "were is the next > update" topic comes up? Why don't you send your complaints directly to > Ritlabs if you're so unhappy? Doesn't matter whats the cost. I bought something that is not working as the selling/producing company promised => time for subsequent improvement. They promised working IMAP and the working NFS for v2 ... Now I payed for v3 (for the same features they promised/advertised in v2) - and still bugs, bugs, bugs. Don't you think I have the right for a working version? Or for example: Don't you download fixes and patches for Windows and wouldn't you complain if Microsoft says "You bought what you got. We just develop the next version, no matter what problems there are in this."? No, you want Microsoft to support their product and improve it as long as it shows major issues. And that's what I want from RITlabs - working with built-in advertised features without AVs and exceptions. That's not much in my eyes. > Well, for you maybe. For me, reason for v2 was the better built-in PGP v8 > support with PGP/MIME, the plugin system, Virtual Folders... the reason for > v3 was the NFS with common filters. But you agree, that IMAP is one of the advertised features for v2 and v3? If so, you agree that the customer expects this features to work. And you agree that the customers wants fixes for not working functions in the first line - not new gaming gimmicks. That smiley-stuff is fun if you send emails to people how also use TB! and perhaps use your own smilies - no question. But there are things of higher priority. > And btw., the reason for each and every version and every paid update for > me was, in the end (after a bit of public ranting when the next unexpected > paid update arrived, I admit I am human), the belief that supporting a > small independent company with a good product that costs an IMHO absolutely > neglectable license fee is a good idea in those rotten times we live in. As I said in another message on this topic: "I put a good face on the matter and also bought v3 because I did not want to see TheBat! dying." But everything has its limits. regards Michael -- Filmgesetz 104: Bevor ein Computer (wegen �berlastung) explodiert, beginnt er, sich in ihrer Frequenz und ihrem Abstand zueinander �ndernde Piepst�ne abzugeben. http://www.spreadfirefox.com
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