Hi Mary NVP>>>> You also using regular expressions in your reply template? Could be NVP>>>> this is causing your problem.
[snip] MB> I think this cause can be ruled out in the case of the random failure to MB> quote smileys from RTV when the smiley-imaging function is enabled. MB> Mainly because Miguel reproduced the behavior--though not at will--using a MB> template without any regular expressions. Agreed. I'm now leaning towards a theory involving discrepancies between the email document as it actually exists on file and the view of the document presented in the RTV - ie, that TB! is perhaps using the view of the document as a source for quotes when replying rather than the document itself. Pure speculation, of course. I'm sure the guys at RitLabs know the code much better than do I. :) MB> However, I'm going to test it further using a template that doesn't have MB> regular expressions and see how it goes. Just to satisfy my own curiosity. Good luck. I'll keep playing with this myself, too. I'd like to find a pattern. -- Groetjes Natasha The Bat! 3.5.25 on Windows XP Professional 5.1 Build 2600 Service Pack 2 ________________________________________________________ Current beta is 3.5.25 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html IMPORTANT: To register as a Beta tester, use this link first - http://www.ritlabs.com/en/partners/testers/