On 6/16/05, Gleason Pace <[EMAIL PROTECTED]> wrote:
> > >> > Out of curiosity, who paid you guys to fix this particular problem...
> > >> > and how much did it cost?
> > >>
> > >> Irony.
> >
> > > No, sarcasm.
> >
> > No matter what it is, it is so good it deserves to be answered ASAP.
> 
> Big disappointment.  But then, you knew it would be didn't you, Maxim?
> What makes
> us think you owe us anything?  Because you don't.
> 
> Any benefit we receive, any improvement is a gift pure and simple.

Good grief, Gleason, what school of cutthroat capitalism did you study
in? These remarks go well beyond the realm of caveat emptor that we
have been reading in another thread. Gleason, you turn capitalism into
a religion (which is not far from the truth), but then you make
Ritlabs into a demigod and Maxim into a Ritlabs angel to be fawned
over.

Gleason, for your kind information, most of us here are not just
voluntary beta testers but also customers. We bought a product with
promised features, and we also dedicate our time to help make that
product live up to those promises and improve to a standard beyond
those promises. In other words, we, the beta testers, are also
performing a service - what you call "a gift pure and simple". Surely
you don't think that we are doing this for the paltry discounts that
Ritlabs gave us on their product! It it were about money, then I
expect many if not most of us have enough savvy to get a free copy of
TB (home or pro), which generally appears on the warez lists within
hours of any production-level release.

I have worked with several software products and the beta testers of
those products. There is a mutual obligation in such a relationship.
It is most assuredly not the one-way street that you not only describe
but even recommend, Gleason! If we are going to talk about something
"pure and simple", then let it be the pure and simple fact that many
of us on this forum are not just disappointed but angry. And quite
possibly the main reason why we are angry is the fact that no one from
Ritlabs has genuinely acknowledged our bug reports, much less come
back to us with a roadmap that would let us know - approximately - the
schedule for fixing those bugs (many of them quite fundamental).

But then I think I said all of this already with my one short question
to Maxim. I therefore apologize to everyone for repeating myself at
such length.

-- 
Avi Yashar
Windows XP Pro SP2 and The Bat! Pro (No OTFE) 3.5.26

________________________________________________________
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