Hello Paul!

On Saturday, July 23, 2005, 5:19 PM, you wrote:

> I'm a newbie on this list so please treat me gently! ...

Welcome aboard! Was a newbie here myself, not that long ago.

> ... I have a couple of questions about how the beta process and in
> particular how issues reported on the BTS are dealt with. I am
> mainly interested in an issue I have reported
> (https://www.ritlabs.com/bt/view.php?id=4934) regarding email not
> being sent automatically when connecting via MAPI to an Exchange
> server and one reported by Donald Gregory
> (https://www.ritlabs.com/bt/view.php?id=4923)

Exchange and MAPI are among several focuses in this beta cycle,
according to what the developers have told us, in various posts here
from time to time.

I personally have no need for these, but I am interested in seeing the
particular problems that others are encountering solved, as well as
those that affect me.

One thing that seems to influence whether a BT report is given prompt
attention is how complex the issue is from a code-writing standpoint.

A recent bug that I reported--failure to quote from a
PGP-decrypted-message--was fixed quickly, because it had just turned
up and because, apparently, it was not complicated to fix. To use a
recent example from my own experience.

Another thing that seems to help get attention is to post your problem
and its BT link to the TBBETA list, as you have just done.

Then those who are experiencing the same problem can read about it
here and add supporting notes, possibly with details from their own
experiences that will help the developers track down the bug.

The list is slow right now. Many people may be engaged in weekend
activities other than reading the list. I am sure someone else with an
interest in Exchange and MAPI will answer your post soon.

For instance, a great many of us were reading and posting last
Thursday and Friday. When lots of people are reading, there is often a
better chance of a quick reply on your topic.

I hope that better qualified people than myself will be answering you
soon!

-- 
Best regards,
Mary
The Bat 3.51.9 on Windows XP 5.1 2600 Service Pack 2






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