Hi Peter,

On Thursday, October 20, 2005, 12:42:17 PM:

> I don't think this is fair.

> While I would like Ritlabs to do this too, they have to generate revenue
> and you get that through new features and not fixing (small) bugs (I am
> not saying that the outstanding bugs are small, but only that fixing
> small bugs does not generate revenue. Fixing larger bugs possibly only
> generates a little revenue).

No. You get revenue from satisfied customers. You get revenue from good
reviews and from customers who like your product and promote it.
Especially this kind of software and its niche on the market.
And to be honest... can you recommend TheBat! at this moment to your
friends and colleagues? I can't.

If I haven't worked with TheBat! since many years and I would now get in
touch with it for the first time ... no chance of buying a licence.

Not stable, dozens of functions, all of them useful but most of them not
really working or thought-out till the end. And a bunch of bugs that are
being carried with the program since x versions.
The impression that's being drawn in your mind: a gigantic construction
site which let you anticipate what there will be in the future.
But nothing more. Just my opinion.

If you compare the development of TheBat! with other products, you will
see main differences:
- noticeable higher release cycles
- much more new functions in each release
- lower priority of stabilising the product
- no bugfix-only releases
- parallel release of new functions and fixes which often causes new
problems
- the developers seem to be unfamiliar with the development-status
"feature freeze"
...

TheBat! is so full of functions which most of us never conceived of.
Now it's time to take a rest and think about how to reorganize some
things (like contact to the costumers or giving themselves a clear
roadmap of the future - which seems to not exist?!) and concentrate on
bringing this awesome product forward - relating to getting it reliable.

I don't need 4 or 5 new versions a year (some of them wouldn't even get
the beta-status at other companies). I need one or perhaps two. But these
have to be "rock-stable"! That would be normal, that would be welcome.
If necessary some patches for important fixes. But that's all.

This would get some calmness into the TheBat!-"Community" and bring back
confidence into Ritlabs.

After that: get on with new ideas and test them for a more bigger
period than now. If internal test and the open beta signalise, that
everything works fine, every new function is working properly ...
bring on the new final.
And so on. Step by step.


regards,
Michael
-- 
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TheBat! 3.61.13 Echo (Beta) - Windows XP (Service Pack 2 Build 2600)

Filmgesetz 67:
Wenn man mit dem Auto ins Wasser fällt, hat man immer noch genug Zeit, 
unter einen Steg zu tauchen, bevor die bösen Jungs kommen.

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________________________________________________________
 Current beta is 3.61.13 (Echo) | 'Using TBBETA' information:
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