Hello Marck,
On Wednesday, June 12, 2002 you wrote:

>> will the next versions of TB support the RFC-2369 List-* kludges of
>> the mailing lists?

> Yes - just as *this* version already does! (see "Sepcials | Mailing
> list").

This  clearly indicates one thing, I was thinking for a long time. For
a successful program it isn't enough to have powerful features, strong
abilities  or  good standard support. There is also one very important
factor  --  the  user interface. You may wonder why many people use MS
products,  despite  the  fact  that  they  are  not  powerful, clumsy,
unstable.  It's the interface -- they are easy to use, colorful enough
to  make  nice  impression, but also not too colorful and clear enough
not  to  be  unreadable.  In my opinion Ritlabs should find someone to
redesign  and  modernize  the interface. Not a programmer. Not a guru.
Someone  whose  job  is  to  design interfaces for ordinary users, who
knows  about users behaviors, who studies their habits. This is a good
challenge for version 2.0!

Major  drawback  is:  we  have functions but it's hard to access them.
OTOH  the  menus are too complex and sometimes placed illogically. The
right-click  user  menu  is too complex too. Some features, especially
the  ones  closely bound with messages (like adding a memo, performing
the  actions  based  on  list-*  kludges,  creating filters, crypting,
decrypting,  signing  and  perhaps some others) should have icons that
would appear when applicable. Sort of "context" buttons.

For  example:  when  a  message  is a message from a mailing list (has
appropriate headers), there should appear icons for performing actions
connected with a mailing list.

Here  should  be  an icon to easily add a memo to a message, and there
should be an indication that a message has a memo added (yes, I know I
can add it to message list, but in that form it take too much space!).
There  should  be possibility to dock the memo window somewhere on the
screen  -- but it would appear only when there is a memo attached to a
message. There is a lot of space for that on a "message header" place,
below the list of messages.

The  idea taken from Outlook: to dock a window with favourite contacts
from  addressbook.  A very user-friendly feature, especially for those
who  often  write  to  the  same people. And again: yes, I know that I
could  use  an  arrow next to new mail button, but not everybody knows
that,   you  cannot  use  drag  and  drop  there,  you  cannot  modify
information from there. If it was in a docked window, I could have.

Look  at  view/display  --  useful  features.  The  ones accessible by
alt-click are used by me very often, but using advanced filtering, and
filling  in  all  the criteria is too troublesome, especially that you
fill  them  only  for  one  usage.  This  time  for a solution look at
Gravity:  you  name  a  filter set and the you can quickly activate it
many times. *Extremely* useful. Of course activation could be in menu,
but  there  should  also  be a small toolbar with this so that I could
have it handy.

For  features that are sophisticated enough to stay only in menus, the
icons  by  menu entries would make navigation easier (as well as icons
in context menu).

With all these and many more improvements there wouldn't be situations
like this:

Ricardo M. Reyes
RMR> I'm  sorry,  you  are  absolutely  right.  I  was  looking in the
RMR> 'Specials'  submenu in the pop-up menu (the one you open with the
RMR> right  button  of  the mouse) and not in the 'Specials' option of
RMR> the main menu.

The   user   got  confused by too complex and non-intuitive interface.
Why  having  a  powerful  program,  when  you  need  to search for the
features for ages?

In  the end I'd advise people interested in this matter to look at the
TopStyle  program  and  its  interface. Very configurable, and nice to
work  with.  The  same  I could say about ACDSee 3 interface. Dockable
widows, configurable interface.

What do you think?

-- 
 / Krzysztof Trybowski  pgp 0xF8C68208 /--/  To get my pgp key, put  /
/ www.thebat.i.krakow.pl  uin 4350719 /--/  "send_key" in subject.  /_

Using The Bat! 1.60q [reg] under Windows 2000 5.0 build 2195.


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