Hi Leonard, On Thursday, October 25, 2012, at 12:01:11 AM PST, you wrote:
> One of our accounts cannot retrieve mail. The error message is: > !10/25/2012, 02:57:05: FETCH - TLS handshake failure. Invalid server > certificate (The CA Root certificate is not trusted because it is > not in the Trusted Root CA address book). > How can I fix this? I don't know if the email account in question is a Gmail account, or even if your problem is the exact same problem I had, but if it is, there is an acknowledged problem, and a solution... I'm no fan of Gmail, but when I tried one of those "thebat.net" accounts some time ago, I discovered that it was just a Gmail account in disguise. That account had a root certificate problem. While it *could* retrieve email once I clicked on "okay" (in reply to "Continue anyway?") when the error message popped up, this manual operation was required every time that account wanted to check for email (no "hands free/automatic" checking). Here's the solution that worked for me (scroll down to root certificate import instructions): http://www.ritlabs.com/en/forum/index.php?PAGE_NAME=read&FID=4&TID=7101 Once I had that fixed, and everything worked as expected, I deleted that thebat.net account - because I still didn't like Gmail. :) -- Melissa PGP Public Key: http://preview.tinyurl.com/2cmefzy TB! v4.2.44.2 on Windows 7 6.1.7601 Service Pack 1
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________________________________________________ Current version is 5.2.2 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
