Hello Sam,

On Sunday, February 28, 2016 you wrote:

SB> Saturday, February 20, 2016, 2:35:54 PM, Jack wrote:

JSL>> Hello TBUDL'ers,

JSL>> Well apparently I've finally downloaded and installed the correct 
AntispamSniper
JSL>> thanks to everybody who helped with this. I now have an ASS toolbar where 
there
JSL>> wasn't one before.

SB> That's a good sign.

JSL>> I'm not quite sure how this is supposed to work however. I used
JSL>> Dispatch-mail-on-server to get the server to download one of the offending
JSL>> emails and when it arrived I selected it and clicked on MARK AS JUNK in 
the ASS
JSL>> toolbar. The email disappeared but DID NOT go into my JUNK folder as I 
thought it
JSL>> would.

SB> When I mark junk it goes to a folder called "Junk mail". I'm not sure how
SB> that gets created or how the routing goes.

JSL>> Thinking that marking the email as junk would set a flag for ASS, I 
downloaded
JSL>> another from the same sender and it simply appeared in my inbox as 
normal. I
JSL>> expected ASS to catch the email and automatically move it to the JUNK 
folder
JSL>> before it ever got to the inbox

JSL>> I'm obviously missing something about how ASS is supposed to work.

SB> You have to train the filters. I don't think there's an exact figure, but
SB> it might be a hundred messages or so before you start seeing somewhat
SB> consistent filtering. Just continue marking spam and check the junk folder 
and mark false positives as not junk.

Thanks Sam. Actually the clothing store email advertisements stopped coming,
perhaps because I clicked on "un-subscribe" so many times. Nothing else has come
in that I would call spam and nothing has appeared in my junk folder either. So
for the moment, I don't have a spam problem anymore. But at least now AntiSpam
Sniper is installed and presumably working.

-- 
Regards,
Jack

Using TB! ver 6.0.12 with Windows 7





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