Dear Gary,
Included in your e-mail stamped Sunday, September 24, 2000,
3:14 PM re: wishlist (was Re: Main Window in Bat! ) you wrote:
A>> [...] writing a good manual, explaining the use
A>> of most advanced features of the program would be an enormous
A>> contribution and a "big thing" to all new users.
Gary> As a new user, I would actually disagree with this.
Gary> Easy to use features are good for a manual. The more
Gary> advanced features are better described by a person.
Gary> While I can understand the desire for a complete manual, the
Gary> 'average' user just needs to get up and running, make a few
Gary> filters, and away they go.
Gary> It is the advanced user that will want to do weird quirky
Gary> things, that quite simply it is NOT good to have a manual
Gary> for. Otherwise you get casual users mucking up trying to do
Gary> things they really don't need to, because they THINK its
Gary> neccessary to filter a message or such, and hence they get
Gary> lost.
-----|| End Original Message ||-----
Jan's response:
Philosophically, I find it strange to see a discussion on
limiting information. While the problems you state may, in
fact, be so, IMO there are other ways to view the situation.
I think it is fair to say, for example, that some of us
casual new users like to learn ways to customize with macros
& templates otherwise we could just as well use Outlook
Express or another similar program.
One of the beauties of TheBat! seems to be that it can be
modified in a very personal & useful ways. The problem is
that there is no way to understand the complete scope of what
TheBat! can do & now a completely different upgrade is in the
works.
Another thing to consider is that a manual can be divided
into sections -- a casual user section, followed by an
advanced user section. Maybe the casual reader wouldn't
bother reading the advanced section but it would be there for
*anyone* who is interested.
Regards,
--
Jan Rifkinson
Ridgefield, CT USA
--
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