Hello Jamie and TBUDL,
Tuesday, September 26, 2000, 04:20:26, Jamie wrote:
<snipped>
JD> Or they could just look in the TBUDL archives.
Suggesting that peope use TBUDL archives for help is nothing more then
a bandaid; you can't seriously expect people to wade through hundreds
of messages on case studies of regular expressions, for example, in
order to learn how to do the one regular expression they want to do.
TBUDL is wonderful, and the moderators and other gurus are exceedingly
generous with their time and knowledge, but this is no replacement for
a manual.
Perhaps the easiest way to combine the wealth of TBUDL archives with
the dire need for up-to-date & thorough help files would be to create
a sort of hyperlinked table of contents to the best TBUDL threads or
messages. This would be an excellent complement to the online FAQ, and
would require comparatively little work (instead of writing new
material to keep the FAQ up to date, just come up with a two-line
summary of a thread for the online TOC, and hyperlink to the thread in
the archives). comments?
JD> TB! and it's help file is not at fault it's just faulty users.
I don't think that's entirely fair, and besides, I very much doubt
that TB suffers more from "faulty users" than most programs that reach
a wide audience.
JD> The other problem is that the condensed knowledge of TBUDL in pdf
JD>format would be larger than Office 2K, I would no be happy if I
JD>downloaded a 2MB program with a 15MB help file, most of which I'd
JD>never use.
I believe the suggestion has been made that the manual be packaged as
a separate download in html, pdf, or both. we'll see what actually
happens -- say, when v2 has come out? :)
Havivah
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