Hello Marck,

I am replying to you from the now reinstalled 1.53, which still is not
giving me the address book where I need it. I agree with all you wrote
and understand. And I am very happy that no one else has my problem,
because it makes me confident we can figure this out.

thebat.exe file is residing where it should, in "C:\Program Files\The Bat!\".
Not only have I reinstalled 1.53 several times, but I actually have gone
back to the Ritlabs download page and downloaded a fresh version, if there
is such a thing. Still, no address book where it should be viewed. The
questions you asked earlier, about File, save, etc...none of that
exists.I will try again to explain:
If I go to reply to an email, or if I start an new email, I get a page
where at the top of the window, I see in the blue window
bar: Edit Mail Message.
Below that, are the words...Message, Edit, Search, Utilities, Spell
Checker, Privacy, View, Options. Next row is icons of the tasks,
including "Send the letter" and "Put the letter in the Outbox".
Next row, I see the word 'TO'(above the word 'Subject')...and at the end
of that bar are 3 little option boxes.

***this is where I am unable to view any address book..the 3rd box***

The first has a black scroll down arrow (view history). Next, I see a
blue arrow pointing towards the right. It is to 'add to the address
book', but there is no + sign here.I can R click on it, and a drop
down menu appears.  In addition to the words UNDO, CUT, COPY, PASTE,
SELECT ALL, I see a partial address book. If I SELECT ALL, it does not
select all. Now the 3rd square has the address book icon. If I R click
on it, I get the same thing I did when I R click on the blue arrow
just mentioned. But a L click brings up a window with the blue bar at
the top. It says 'Pick E-mail addresses' and it opens up an empty
address book. (it should say 'intermediate'.I also see TO/CC/BCC,
but there are no names that are
highlightable...or available to select. No,I do not see a + sign,
only the hot tip when the cursors rests over the blue arrow box.

If I go to 'tools'on the main TB page, I can see my intermediate
address book and I also see *file/edit/view*.
>From there, I can add a new contact or a group or edit properties.
Also, on that same main TB page, between 'redirect the selected
message' and 'message search' is another way I am able to access the
address book..and my names are all in there. But that is all I do
there...add a contact, edit it, etc. When I want to BCC to many, I need
to have access to my address book where I can highlight multiple
names, on the page I am trying to describe to you. Please tell me know
that you know which page I am referring to.

If I go back to another version, I do not have the problem.


Wednesday, June 27, 2001, 1:03:34 PM, you wrote:

MDP> -----BEGIN PGP SIGNED MESSAGE-----
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MDP> Hi JOANNE,

MDP> On 27 June 2001 at  11:40:16 -0700 (which was 19:40 where I live)
MDP> JOANNE VIRANT wrote to A Curtis Martin and made these points:

JV>> Hi ACM, thanks for replying. I reinstalled the_bat149.exe that was
JV>> still sitting in my TB folder. It is a full installation file that
JV>> I had to run and go though the usual window prompts (i.e. agree to
JV>> these conditions).

MDP> I think you have given some  clues as to what might be going wrong
MDP> here. I don't think you've quite got the hang of where TB lives, how
MDP> to install the upgrades and what goes where. Let's see if we can shed
MDP> some light here.

MDP> 1) The_bat.exe (or the_bat149.exe or the_bat146.exe which you now
MDP>    appear to be using) is ***not*** the day-to-day executable of The
MDP>    Bat.

MDP> 2) "thebat.exe" ***is*** the day-to-day executable but it needs to
MDP>    live in an appropriate location - the installation folder.

MDP> 3) Whenever you run something called The_bat***.exe it *will* be an
MDP>    installer. It *will* offer to setup The Bat! for you. This is *not*
MDP>    what you should be running day-to-day to load up The Bat!

MDP> 4) The installer copies thebat.exe to a folder on your hard drive.
MDP>    This folder defaults to being "C:\Program Files\The Bat!\". It is
MDP>    in *this* location that you will find a copy of "thebat.exe" for
MDP>    day-to-day use.

MDP> 5) When you download an upgrade like tb153d.rar it only contains a
MDP>    thebat.exe, which *must* be copied into "C:\Program Files\The
MDP>    Bat!\" to work correctly.

MDP> You didn't answer my previous mail about the Address Book problems you
MDP> are having, which pointed out a number of things about the address
MDP> picker which you may not have realised.

MDP> One thing I should point out is that, of the 500+ users on this list,
MDP> not one was able to confirm that the problem you see there is
MDP> happening to them. I do multiple address picking on a daily basis and
MDP> it is a function of TB which has never faltered.

MDP> Another thing that comes to mind is that, if TB is being run from many
MDP> various locations which aren't necessarily the folder it was installed
MDP> into, then that may cause problems locating the default address book.

MDP> - --
MDP> Cheers -- .\\arck D. Pearlstone -- List moderator and fellow end user
MDP>  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MDP> \ BrainStorm - free thinking - www: http://www.brainstormsw.com /
MDP>  \ PGP Key ID: 0x929DCDA0  |  www: http://www.silverstones.com /

MDP> SB! v1.53d/iKey1000 55238-48F0B on Windows NT 5.0.2195 Service Pack 1
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-- 
Best regards,
 JOANNE                            mailto:[EMAIL PROTECTED]

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