On Wednesday, July 17, 2002, Allie C Martin wrote: > I can sympathize with you here.
> TBOT (The Bat off Topic) discussion group was designed for the > explicit purpose of discussing off-topic issues among TB! users. The last message I just downloaded this evening is an OT asking for help with IE. Perhaps putting the TBOT in the footer would help. I stayed away from the discussions about news server, instead of mailing list, user-to-user support, and I know that TBUDL isn't as active as many large list, but I do think that RITLabs ought to think about setting up a news server or finding a news server for support. Something with a Web interface would be nice. There are more than enough messages to justify news service and it could cover the regular, beta and even off-topic all together. Over the years, I've recommended TB to a lot of people and along with it, TBUDL. The TBUDL is essential for new users, since the Help is still not wonderful. But, the feedback I'm getting is that many people are overwhelmed by the volume of the messages. (The situation is compounded by the fact that the archives are difficult to use efficiently.) So, many people give up before they discover the beauty of TB. Putting up a private news server, as some on the list have suggested, is more than I think should be expected of users. It's time RITLabs did something more to support their customers. A news server with a Web interface is a small thing. If they're going to add a news reader, it might also be an incentive for people to pay the extra price for it. :) If you feel it worthwhile, please pass along my thoughts to RITLabs. -- PFord The Bat! 1.60h (reg) Windows 98 4.10 Build 2222 ________________________________________________________ Current Ver: 1.61 FAQ : http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
