Hello Clive, Wednesday, September 3, 2003, 2:07:00 PM, you wrote:
CT> 1. TB will not delete messages from their folder or from the CT> server. Pressing delete does nothing. This may happen due to error in processing or because the destination folder used as Trash does not exist. Basically, The Bat! tries to create service folders when it connects to the server if they do not exist. Anyway, something should be logged if nothing happens. If nothing happens, that could be a real bugger... CT> Changing advanced options|mail management to "mark as delete" does CT> no such thing. It removes the message from the message list on CT> hitting delete but the message does not appear in Trash or on the CT> server as deleted - or marked for deletion. A marked as deleted message should not appear in the Trash folder - this is the difference between moving to Trash and marking as deleted (which is equal to immediate deletion). The fact that the message does not appear on the server as deleted is really strange - this works fine here, so I wonder what the problem could be. You can start The Bat! with /IMAPTRACEfilepath.ext parameter to store capture IMAP session (note that it works only for one session at a time). If you see anything strange there, please send the file to me (make sure to remove your password for the capture). CT> 2. I can't configure a trash folder anyway. The account log tells CT> me the folder "Inbox.Trash" doesn't exist. Because service folders are now created at the connection start, you should restart your IMAP connection to get the folder created. CT> Where are deleted messages supposed to end up - assuming they are CT> deletable in the first place? Basically, the mechanism is similar to local folders. When you move (delete) a message to Trash, a copy of the message is created in the Trash folder and the messages is marked as deleted in the original folder. If you want to restore deleted messages, you should use the "Folder|Browse deleted" menu command. To remove deleted messages permanently, use the "Folder|Compress" menu command - this actually will get message counters in sync because when a folder contains deleted messages, the counters may look strangely (comparison with OE is not valid here because OE does not show folder counters at all) -- Cheers! Stefan
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