On Saturday, October 23, 2004 at 4:03:43 PM [GMT -0500], Anthony G. Atkielski wrote:
> The vast majority of callers to tech support don't know what they > are doing, and there's no way to tell which callers _do_ know what > they are doing. Well, in a way I'd disagree with that. It's not easy for a novice to give detailed and technical information with explanations that imply knowledge that exceeds that of the novice. :) In such a situation, one can easily raise the tech support level. -- -= Allie =- ..... I'm an influential person, gravitationally speaking. __________________________________________________ IMAP [ Client: The Bat!� v3.0.1.33 | Server: MDaemon Pro ] OS: Windows XP Pro (Service Pack 2) ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
