Hello WilWilWil,

Wednesday, October 27, 2004, 5:33:35 PM, you wrote:

M>> You fared better than I did. I emailed Ritlabs on 4th September, having
M>> purchased my version 2 licence on 20th August. They only took two
M>> days to reply to me with:-

RL >>> You are not obliged to upgrade to the 3.xx version.
W> Wrong : bugs are debug only in V3 now, and user of V2 are alone with their 
problems...

Well FWIW, I have to say that ver 2.12 was pretty damned stable for me
and most users. There were features that were never added and a few
problems with some of the less commonly used features (IMAP & PGP, for
example). But I could have (and considered) used it for the
foreseeable future.

RL >>  The Bat! version that you purchased is fully functional and has no time
RL >>> limit in using. 

W> Fully functional ? Wrong again ! I prefer understood "fully
W> bugged functional". And what about support ?

There is *NO* bug free software that is as complicated as an email
client.  OE has bugs, Eudora has bugs, Agent Mail has bugs, pegusus
has bugs ... see a pattern here? <g>

In the 3 or 4 years that I have been using TB, I have never had to
contact Support on a technical issue. So I was not worried about the
lack of support.

RL >>> limit in using. Upgrading is optional.
W> Such a strangely advice from a commercial company !

W> So good developers  team with so pitiful sales service...

Yeah ... but consider the opposite ... great marketing / lousy
developers. I have run into too many of those. I prefer the RIT
formula ... even if it does make me mad some times <g>

W> My latest boss always says "It's no necessary to have the best
W> product : in 3rd millennium, customer want just a correct product
W> but with maximum of powerful services and support. 

W> I prefer driving a little car and having the good garage for
W> services. What is utility of having a Formula One if nobody can do
W> the MAINTENANCE ?

W> Problem : with The Bat, I have tasted Formula One and can't
W> imagine go back to my moped ! :-)  :-)  :-)  

You can stay on 2.12. If you don't need the things that they never got
working reliably, it works remarkably well and is stable as all get
out. I considered that, but in the end (just this week, in fact)
I decided that the cost was so minimal for the improvements that I
decided to go ahead and upgrage.

-- 
Best regards,
 MikeD                            mailto:[EMAIL PROTECTED]
Using The Bat! v3.0.2.1 on Windows ME 4.90 Build  3000
 


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