Hello, everyone.
I apologize for bringing up the subject of Norton AntiVirus (NAV) and The Bat!, again -- but one serious concern I have is that Norton AntiVirus does not work with The Bat!, which causes concern about registering The Bat!. (I am still dealing with some other problems with Cyrillic text, but I want to focus on one problem per list message.) ;-)
Does The Bat! require a antiviral plug-ins for protection?
Every other e-mail program that I have tried works well with NAV. One nice feature of NAV is that it scans outgoing messages for viruses. When I send a message with any other e-mail client, except The Bat!, a progress bar appears, showing that NAV is scanning the message before sending it.
On Symantec's Web site, there is one knowledge base article about NAV 2001 and The Bat! 1.X that describes a way to use NAV 2001 with that earlier version of The Bat!, by interfacing with a "Norton" POP3 domain. Of course, the domain is now 'symantec' and this workaround does not work with more current versions of NAV or The Bat! 3.X. (Can you imagine Symantec giving away such a service these days!) :-)
When I made this inquiry earlier, I received some public and private responses telling me to switch from Norton System Works Professional and to use another antivirus product that has a plug-in for The Bat!, but the Symantec product is what I have and licensing The Bat! is going to be a huge financial strain on me, without purchasing another antivirus product. (I am searching for another technical- writing job, so finances are a major concern, but The Bat! is an impressive product and TBUDL is a wonderful resource -- and I hope to contribut to the documentation project for The Bat!, once I move on from the stage of "total neophyte [idiot]" with The Bat!) ;-)
In addition, I assume that running two antivirus products is poor practice and it would definitely be a drain on system resources. Even if I found a free antivirus product with a plug-in for The Bat!, I would have to keep it updated and run scans, just as I do with NAV, which does provide automatic updates. Therefore, I have the issue of system maintenance to consider.
I am not trying to start a controversy, but simply to find a solution. My searches of the Web have proven fruitless. I have contacted Symantec support and received an automated reply promising a reply within four to five days, but that time period has lapsed.
Based upon the progress bar that I see when I send e-mail from other clients, it appears that NAV is not scanning The Bat!'s outgoing messages (and I want to be a good "netizen"). :-) Of course, NAV does not indicated that it is scanning incoming messages, unless one has a virus, and -- "knock on wood" -- I have not had this problem.
I would be very grateful for any information or suggestions.
Thank you very much, in advance!
Cordially,
David -- http://ddickerson.igc.org/
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________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
