Hello Andrew!

On Wednesday, January 05, 2005, 12:16 PM, you wrote:

> Ritlabs could have benefited from [the corporation's crisis due to
> poor anti-virus protection], and I'm sure from others who have
> realized the same--30 bucks a seat is a small price to pay for
> continued productivity, but only if it comes with some hope that
> help will be there at the vendor corporate level when client corp
> needs it. Maybe it is there, but since this is a word-of-mouth
> application to a large extent, our opinions do sway others. If they
> took care of us, they would take care of themselves with increased
> sales and licensing revenue. ...

From a fellow user, these thoughts:

The Klez-H and Elkern worm attacks destroyed my sister's computer in
the spring of 2002, no matter that she was running Norton AV. Came in
through the vulnerable (at that time) Outlook Express preview pane.
That is exactly what brought me, a home user and almost a novice in
computing, to The Bat!

I think that you are preaching to the choir here on TBUDL. While some
of the RitLabs team do read and post to this list from time to time,
they keep a far closer eye on TBBETA.

Would you consider subscribing there (if you haven't already) and
raising this topic on TBUDL'S sister list?

The team is very heavily engaged in getting out a revision of the
latest release right now, but one or another of them is reading and
posting there several times a week.

From what all of them, including the apparent highest decision makers
say, they are trying very hard to make a viable corporate-world
commercial product.

They're just quite low on communication and marketing expertise!

As I'm sure all of my fellow listers will concur. And possibly even
view my last statement above as the understatement of the year!!

-- 
Best regards,
Mary
:Trill:
The Bat! 3.0.2.10 on Windows XP 5.1 2600 Service Pack 2







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