Hello Mary, Wednesday, January 5, 2005, 1:44:46 PM, you wrote and sent the following:
> Would you consider subscribing there (if you haven't already) and > raising this topic on TBUDL'S sister list? > The team is very heavily engaged in getting out a revision of the > latest release right now, but one or another of them is reading and > posting there several times a week. > From what all of them, including the apparent highest decision makers > say, they are trying very hard to make a viable corporate-world > commercial product. > They're just quite low on communication and marketing expertise! > As I'm sure all of my fellow listers will concur. And possibly even > view my last statement above as the understatement of the year!! Kind of suspected I was preaching to the choir, but I couldn't stop myself :) I mentioned it during (what I think was) their first experiment in support boards, before they closed them down due to popular disappointment. They either will or won't, but at this stage they have to provide the support for people to believe them. I'm sure they know this has happened, and I'm sure they are aware of the disappointment of corporate clients they have undoubtedly lost over the years. They have to "do" it, and unfortunately for them, they will have to provide quality support for a long while before anyone will really believe them and they will have to take care of critical and use issues in a timely fashion (I don't use IMAP, and it wouldn't have been an issue in my example, but it will be for others). Let's hope they actually follow through. If they don't, the up and comers will copy the best TB! has to offer and eventually replace it (wow, the quotes are random, but the one below is apropos). -- Andrew Using The Bat! 3.0.1.33 On Windows XP, 5.1 Build: 2600 For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. --Richard Feynman (1918 - 1988) ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
