[Cross posted with online forum] Wondering if anyone can help -- I can't open a ticket without my registration key and I can't get to my registration key because my email doesn't work.
I purchased TheBat Professional a month ago and have been very happy with it up until last Tuesday morning, when it refused to open. Just after the initial splash banner, I get an exception error from thebat.exe. I've upgraded to the latest version with no luck. I've also tried running it with my virus protection (AVG) and I continue to get the error. The fact that this suddenly happened on a Tuesday makes me think it was a Microsoft update that threw it off, but of course I could be wrong. I am running Windows XP Home on a Toshiba Satellite Pro. I realise I probably ought to have *written down* my reg key in the event that I couldn't get into my email... I will be more careful next time :) Can anyone shed any further light on this or have a way of contacting the support team without access to my reg key? Thanks Q ________________________________________________ Current version is 3.85.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
