Hello tb...@thebat., Tuesday, September 8, 2009, 2:56:28 PM, you wrote:
JH> My friend bought a new computer running Vista. She had someone come JH> over a couple of days ago and do some data transfer and program JH> installation for her. He installed her previous copy of The Bat!, which JH> was probably a 2.x or 3.x version. He, of course, knew nothing about the JH> program. He forgot to make a backup of TB! on her old computer, JH> however. Today, we hooked up her old computer to back up TB! so we JH> could restore her saved email and settings. Another friend and TB! user JH> came with me and tried at first just to move the files from one computer JH> to the other. It wouldn't let us do that. JH> I had brought a flash drive with TB! 4.2 on it to install on her JH> computer as a trial. When moving the files didn't work, we tried to run JH> the 4.2 installation program. Over and over, we got an error message JH> that it couldn't find Drive G. There is no drive G. The flash drive JH> was on H. The hard drive is C:. When we tried to uninstall The Bat! JH> that her tech guy had installed, we were unable to do so. Something JH> wouldn't let us. It also called the program it wouldn't delete by some JH> name using a non-Roman alphabet. JH> So, how do I get the old files off her computer and get a new version of JH> The Bat! up and running with her old data restored? JH> Help! JH> Thanks, JH> Jeanny House Am NOT an expert, but here are some basic suggestions: On her old PC, identify the Bat version, find the same version install program, do the Bat's internal back up and copy to your flash drive. Also copy the Bat email that gave the registration code - you will need this to install the old Bat on the new PC. Then on the new PC, download Revo Uninstaller from http://www.revouninstaller.com/revo_uninstaller_free_download.html Install this and then use it to uninstall whatever version of the BAT is on the new PC, reboot. Then install that old version of the Bat that was on the old PC. Then Tools-Restore to restore whatever she had on the old PC. If everything works, you can later update to a later version, as the old back up may not be compatible with the new version. Hope this helps -- Paul ------------------------------------------------------------------------------------- Using The Bat! v4.2.4 on Windows XP 5.1 Build 2600 Service Pack 3 ...When it rains, why don't sheep shrink? ________________________________________________ Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
