Hi All, I hope you won't find my post too off base, since my inquiry is about technical *communication* though not necessarily about writing. This is a diverse group of people who cover a variety of industries so I think you are good group to toss this question to :)
Every so often someone within our organization offers up the suggestion of starting an on-line forum for the users of our dataloggers. I was wondering if your company offers this service to your users, how (or if) you moderate it, the amount of time it takes to manage the forum, pro's, con's, etc. -- essentially, any thoughts you might have regarding on-line forums *from a company's perspective* (we all know they are invaluable from a user's perspective). I have my thoughts on this, but I would like to hear yours, so I'll reserve mine for later :) Thanks, Dana *************************** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DOCUMENTATION & TRAINING WEST 07: THE USER EXPERIENCE April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour 40+ sessions * free workshops * free iPod offer * www.doctrain.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
