I've missed some of this discussion. But, Adobe-Michael's offer seems fair enough. Sure, Adobe has product, and sure, product might not be the best place from which to push reform or plan direction and policy. But, that doesn't diminish the offer. Do we really think Michael expected a huge increase in sales as a result of this post? I don't, at any rate.
Remember, too, that Adobe has a healthy user community; so it's not just products. The Adobe User Forums are strong, active, and healthy (some bumps from the new upgrade) and don't forget Adobe contributions in other areas: Dov Isaacs in the FrameUsers list comes to mind. I don't believe Adobe can push or make change themselves, and I don't think a tool vendor should; however, I do think the offer is generous and the support could be very helpful. I think our list could be a tad more kind. Cheers, Sean ----- Original Message ---- From: Bill Swallow <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Cc: TCP List <[email protected]> Sent: Wednesday, November 14, 2007 11:57:11 AM Subject: Re: [TCP] Adobe Response* RE: OT Vent re: STC Wow. On Nov 14, 2007 11:46 AM, <[EMAIL PROTECTED]> wrote: > Let's see . . . > > A guy writes that he's ticked off that he bought an Adobe product when only a couple weeks later, the company bundles an enhanced version of that same product with others and sells the bundle at an OK price. > Others here note that while it might be distasteful, what Adobe did wasn't illegal or even improper (unless you're the guy in Step #1). > A flurry of e-mails follows – each trying to explain pricing variables. > An Adobe marketing guy posts the company's explanation and pricing variables (twice, to make sure the jumbled onscreen version from his first posting was fixed). > The Adobe guy is flamed / barbecued (as his verbage was picked apart). > Why? For what reason? Because he's in marketing for a vendor that pissed off one of the members of this list? That guy wasn't looking for an argument; instead, he was in his own way trying to help as best he could. But you expected him to say, "Oh, hell yeah! We MEANT to screw you folks!" > > What's with you people? Do you get off on public humiliation or something? The guy DIDN'T deserve that. And now sure to follow will be on-and-off-again rants about no respect for our profession. And how absolutely dismal the STC is. And all guns aimed at me. (So what else is new?) > > Professionalism extends not to just what and how we produce technical documentation, but how we present ourselves in a public forum like this. You don't have to be a goody-two-shoes to respectfully disagree. But this list seems to be more of a ranting place than an helping place. > > But no matter, the attacks will continue, and I'm sure now to be the next target. ____________________________________________________________________________________ Be a better pen pal. Text or chat with friends inside Yahoo! Mail. See how. http://overview.mail.yahoo.com/ ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
