On 12/05/2013 03:53 PM, Quim Gil wrote:
ING DIRECT also does/did the second part (customer support time, even if
hired as a software engineer), though I don't think that long.
If we wanted something analogous, it could be bug triage.
Customer support is done at https://www.mediawiki.org/wiki/Support_desk
and mediawiki-l mailing list. I would sttart there.
That's true. They're different kinds of customer interaction. Other
ones are the feedback pages (Village pump (technical),
Wikipedia:VisualEditor/Feedback, etc.), and the IRC channels.
Matt Flaschen
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