Can you ping and traceroute the SMTP host from the server?

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Bill Bell
Asst. Technology Coordinator
Monticello CUSD #25
Monticello, IL  61856
http://www.cafepress.com/tech-geeks
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On 7/27/10 10:39 AM, "Chris Franzen" <[email protected]> wrote:

> Yep, I have enabled SMTP authentication. POP access for the account I'm using
> wasn't defined, so I turned it all on.  Was already trying both the TLS and
> SSL with 465 and 587.  I've gotten this error 99% of the time: SMTP Error!
> Could not connect to SMTP host.
> 
> Chris Franzen
> Technology Coordinator
> Nokomis School District
> 511 Oberle St.
> Nokomis, IL  62075
> 
> 
> 
> On Tue, Jul 27, 2010 at 10:25 AM, Brad Grafelman <[email protected]>
> wrote:
>> First thing's first - are you enabling SMTP authentication? To send e-mail
>> through GMail's SMTP servers, you must authenticate using your GMail username
>> and password.
>> 
>> Also, your username and password may or may not work unless you've enabled
>> POP access in your GMail/Google Account Settings page.
>> 
>> In addition, GMail's SMTP servers also require a secure connection. As per
>> the Google Docs:
>> 
>> Port for TLS/STARTTLS: 587
>> Port for SSL: 465
>> 
>> You say you tried those two ports, but did you also have SSL or TLS enabled
>> as well?
>> 
>> 
>> Thanks,
>> 
>> Brad Grafelman
>> E-mail: [email protected]
>> Phone: (309) 657-5582
>> 
>> 
>> On Tue, Jul 27, 2010 at 9:54 AM, Chris Franzen
>> <[email protected]> wrote:
>>> I'm trying to get the send mail settings correctly adjusted to work with
>>> gmail.  Lots of endless google queries and nothing to show for it.  Main
>>> purpose for it to be functioning correctly is a roombooker addon that
>>> e-mails the user after they sign up for a lab.  I've tried both a generic
>>> gmail account set to use unsecured e-mail and also one of our regular google
>>> apps 4 edu accounts with HTTPS required.  
>>> Has anyone had any luck in setting this up correctly?  I must be missing
>>> something.  I did have outbound port 25 blocked at the firewall except for
>>> my old exchange server, but I changed it to my webserver IP and it didn't
>>> seem to matter.  Also used ports 465 and 587 in the port config setting to
>>> no luck.
>>> 
>>> Thanks,
>>> Chris Franzen
>>> Technology Coordinator
>>> Nokomis School District
>>> 511 Oberle St.
>>> Nokomis, IL  62075
>>> 
>>> 
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>> 
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> 
> 
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