Hi Eric, 

Apple made the decision to go sole source for k-12 so that we could better 
serve our customers.  I remember the days when Apple did outsource some of 
their K-12 business to 3rd parties and in the end, the customer suffered.  
Since so many customers have mixed environments now, it was better for the 
customer if you could deal directly with Apple, so that you might get the best 
service with integrating Apple products into a PC environment. 

In addition, most people are unaware that we provide education-specific tech 
support 7AM to 7PM M-F.  The number to call is (800) 800-2775 x 3 Typically, it 
is free of charge. 

Your rep's name is Patrick Beetles, and he can be reached at 1-630-841-5797 or 
[email protected]

I apologize if this was an inconvenience for you. 

-Tim 
Apple Education MO/IL
314-954-6325



On Aug 14, 2010, at 9:47 AM, Scott O wrote:

> Apple was always very good on getting better pricing with larger orders for 
> us when I was at District 118 in Danville. Contact Patrick to see about 
> pricing for your orders.
> 
> Scott O
> 
> On Fri, Aug 13, 2010 at 9:11 PM, Donovan Tom <[email protected]> wrote:
> > Apple, when realizing that companies were making money being a middleman 
> > between Apple and the customer, got rid of the middle man so that they can 
> > be both maker and middle man.  Double profits!
> 
> A for-profit company looking for ways to maximize profit!  I'm shocked, 
> shocked!  ;-)
> 
> > It doesn't matter how inconvenient it is to you, as long as it makes them 
> > more money.
> 
> I have never found anything inconvenient about purchasing from Apple.  I 
> either put together a web proposal (a shopping cart) on their Ed Store and 
> create a PO based on that, which gets Apple's regular education discount, or 
> if the quantities are large enough, I call or email our Apple rep who creates 
> a proposal (with a bigger discount). We fax a PO and the stuff gets 
> delivered.  In either case, it's no more or less difficult than when we order 
> from CDW-G or anyone else.  Heck, CDW-G charges us shipping and we're 10 
> minutes away from them!
> 
> -Tom
> 
> 
> | Subscription info at http://www.tech-geeks.org |
> 
> 
> 
> -- 
> Scott J. Oyer
> | Subscription info at http://www.tech-geeks.org |

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