Eric, Many schools do not know this, but it does not cost anything to have your rep enroll your school as a self-service account. This allows you to check warranty, repair, etc. This is the same web portal service providers have. You have free online training for repair certification and access to order service parts out of warranty and DIY parts. If you are certified, you can perform in warranty repairs and get reimbursed by Apple. The important thing is that you do not have to be certified to have your school enrolled and able to order out of warranty parts.
The biggest benefit is the ability to order batteries, power adapters, etc. at a more affordable cost as service parts than finished goods. And to add the sole source perspective... My schools and I find value by spending a lot of time and resources in person. I travel 75,000 miles a year to visit schools to discuss how they can use, integrate, and support technology in more effective ways. If Apple wasn't sole source, I don't think Education would invest in so much energy for us to spend face to face time with schools. Best, Joseph Lee Account Executive K-12 Education (IN) Apple, Inc. Email: [email protected] iChat: [email protected] Voice: 312-341-1035 Fax: 312-275-7838 iPad / iPod touch Apps for Education: http://twitter.com/apps4edu On Aug 13, 2010, at 12:09 PM, Eric Barringer wrote: > I just submitted a quote to CDW-G which included, among other things, a new > battery for my MacBook Pro. > > I was told that CDW-G can't sell me an Apple-branded product. They are > listed for corporate clients, but K-12s cannot purchase Apple products > through them. > > Now, I must ask...why? > > -Eric > > -- > Eric Barringer > Technology Coordinator > Blue Ridge CUSD #18 > > > | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org |
