"Hello, My name is Peggy....."
Jeremy Rodebaugh wrote:
Does anybody else feel like the worst part of moving is actually
having to deal with the local Cable/Satellite/Internet services or
lack of service I mean???
I’ve waited three weeks for a certain satellite company (cough Direct
TV)... The big day was here today, I had taken a half day off work and
was waiting for my installers when I get the dreaded call… An
automated call no less asking me to reschedule on the next available
date two weeks from now… I’m obviously a little angry so I wait 30
minutes to get to an actual human… The poor customer service lady
passes me on to a supervisor who begins to tell me my local office
doesn’t have any HD receivers available at this time but they will
credit me $50 for me inconvenience… At this point I’m fuming. I’ve
already waited three weeks, I’ve taken half a day off work, and now I
have to wait another two at least and take more time off work… I
simply ask can’t you just come out, install the dish with a regular
receiver, and then come back when the HD receivers when they come in…
Her response was no we cannot send a technician out to your house
twice… Seriously? At which point I said cancel my entire order, which
she did and says have a great day… I was blown away… Oh well…
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