Like Scott, I have always had a good experience talking to SIS tech
support. I usually have to wait for a call back and maybe even a round
or two of phone tag - I'm not always at my desk - but I can say that
they have never been the least bit "uppity" to me.
Williams, Scott wrote:
Actually, I've had very good response from the ISBE support. They have 3 guys,
Keith Jeremy, and one other guy.
I usually get right through to them. I talked to Jeremy yesterday, and they
are not busy now that the deadline is past. Givem a call.
Scott
________________________________________
From: tech-geeks-boun...@tech-geeks.org [tech-geeks-boun...@tech-geeks.org] On
Behalf Of Brian Eggemeyer [begge...@iwest.k12.il.us]
Sent: Wednesday, October 20, 2010 9:23 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] SIS Tech Support
True…however, they are probably automated.
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jeremy Rodebaugh
Sent: Wednesday, October 20, 2010 9:20 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] SIS Tech Support
They are really good at sending reminder emails though... ☺
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Brian Eggemeyer
Sent: Wednesday, October 20, 2010 9:19 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] SIS Tech Support
It runs in cycles for me. Sometimes I have to push the issue and call a few
times in order to get a call back.
They have been a bit busy with enrollment and such being do on the 15th. How
many techs do they have? Like 3 I think?
From: tech-geeks-boun...@tech-geeks.org
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Richard Kasson
Sent: Wednesday, October 20, 2010 9:23 AM
To: 'Tech-Geeks Mailing List'
Subject: [tech-geeks] SIS Tech Support
Is it just me or does it seem that SIS Tech Support has become a little uppity
and unreliable? I put in a call two days ago and haven’t had a return call
yet. I guess student enrollment isn’t important to them or the fall housing
report.
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