I guess my gremlins are back. -----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of JimHays Sent: Wednesday, October 20, 2010 9:40 AM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] SIS Tech Support
Like Scott, I have always had a good experience talking to SIS tech support. I usually have to wait for a call back and maybe even a round or two of phone tag - I'm not always at my desk - but I can say that they have never been the least bit "uppity" to me. Williams, Scott wrote: > Actually, I've had very good response from the ISBE support. They have 3 > guys, Keith Jeremy, and one other guy. > > I usually get right through to them. I talked to Jeremy yesterday, and they > are not busy now that the deadline is past. Givem a call. > > > Scott > > > > ________________________________________ > From: tech-geeks-boun...@tech-geeks.org > [tech-geeks-boun...@tech-geeks.org] On Behalf Of Brian Eggemeyer > [begge...@iwest.k12.il.us] > Sent: Wednesday, October 20, 2010 9:23 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] SIS Tech Support > > True…however, they are probably automated. > > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Jeremy > Rodebaugh > Sent: Wednesday, October 20, 2010 9:20 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] SIS Tech Support > > They are really good at sending reminder emails though... ☺ > > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Brian > Eggemeyer > Sent: Wednesday, October 20, 2010 9:19 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] SIS Tech Support > > It runs in cycles for me. Sometimes I have to push the issue and call a few > times in order to get a call back. > > They have been a bit busy with enrollment and such being do on the 15th. How > many techs do they have? Like 3 I think? > > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Richard Kasson > Sent: Wednesday, October 20, 2010 9:23 AM > To: 'Tech-Geeks Mailing List' > Subject: [tech-geeks] SIS Tech Support > > Is it just me or does it seem that SIS Tech Support has become a little > uppity and unreliable? I put in a call two days ago and haven’t had a return > call yet. I guess student enrollment isn’t important to them or the fall > housing report. > | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org| | Subscription info at http://www.tech-geeks.org |