Staples has a price match policy too. Offer up Staples.com as your price match :)
On Wed, Oct 20, 2010 at 10:26 AM, Andrew @ ATM Logic <atmlo...@netv.ca> wrote: > Happens to me all the time with Dell, in my case however I have a rep, I > call him up and he will normally always honor the lower price and give a > credit. > > -----Original Message----- > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of JimHays > Sent: Tuesday, October 19, 2010 2:13 PM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] OT - Staples: I smell a rat > > I have often said that an educational price meant that they price was > 20% higher that what they give to business. > > > Mike Oliveri wrote: >> Is anyone else using Staples for their office supply and toner orders? > We've been using them for as long as I've been here, and we get free > overnight shipping and there's a Rewards program where they cut you a gift > certificate based on spending. >> >> However, today I noticed a discrepancy of anywhere from $6-10 on some > products from their basic portal to when you log in to your account. >> >> For example, my principal sent me a screen grab of an electronic punch and > asked me to order it (I handle the account). It showed he found it for > $94.49 without logging in. >> >> When I pulled up the same item number, logged in to our account, it came > up at $103.99. Just for kicks, I opened a second browser, went to > Staples.com without logging in, and started comparing toner prices. I found > similar discrepancies. >> >> I accessed their Live Chat and asked what was up. She claimed it's based > on the zip code for your account, and pricing varies by regions. >> >> Now, I'm no marketing major, but does a 10% markup make sense? I asked her > what zip code they were assuming and all she would tell me is the price > varied by region. Given we're not all that far from Chicago, I don't see why > there's a such a big difference. Maybe if we were in Hawaii and they had to > ship across the ocean, or in the middle of the desert states and not in a > Staples market. >> >> If anyone else is using Staples, I'd be curious as to whether you're > seeing the same thing. My concern is they're using a lower price on their > main site to suck people in, say when they're comparison shopping with other > vendors. Then they hit account holders with the real price. >> >> Or, more nefariously, this is how they're making up for free shipping and > the Rewards program. >> >> Thanks, >> Mike >> | Subscription info at http://www.tech-geeks.org | >> > > | Subscription info at http://www.tech-geeks.org | > > | Subscription info at http://www.tech-geeks.org | > -- "Don't ask yourself what the world needs. Ask yourself what makes you come alive and then go do that. Because what the world needs is people who have come alive." -Dr. Howard Thurman ****************************** Aaron Keith Hackney aa...@aaronkeithstudios.com Cell 210.325.2196 ****************************** | Subscription info at http://www.tech-geeks.org |
