Belvidere just implemented FitnessGram 9 (I drew the short straw for setting it 
up) this Fall.  It's only in use (and only licensed) for one of our 2 high 
schools.  I don't have any data on whether it is or isn't being used 
successfully.  But I concur with Aaron here with regard to support.  It took 
nearly a week to get this @%*^!$ software set up.  It needs an SQL backend, and 
uses IIS for its webserver.  I got a download link from an Email from Human 
Kinetics (which I've always thought highly-of, as a book publishing company).  
However, that Email omitted the serial number/license key.  It took a couple 
hours on the phone to get someone at Human Kinetics who had heard of the 
software (which is particularly odd, since they sell it and publish it).  The 
next problem took about 3 days to overcome, because no one would support me 
without a license key.  I didn't have the license key provided to me.  And all 
Human Kinetics would keep saying was: "I'm sorry.  Without a license key, you 
can't talk to technical support."  I'd say that I understood that, but could 
prove to them that less than 10 days ago, we gave them a pile of money.  And 
they said, "Well, we Emailed the license key to someone in your District, 
you're just going to have to find them."  Beyond that, their installation 
instructions omitted 2-3 crucial steps, as I remember.

It all got sorted out eventually, but it was an extremely unpleasant 
experience.  I hope I don't draw the short straw again the next time this 
product needs supporting.

David

From: tech-geeks-boun...@tech-geeks.org 
[mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Aaron Zuercher
Sent: Friday, October 22, 2010 8:08 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] P.E. / Fitness Software

We use FitnessGram running on a virtual server.  We have the network version 
that uses MSSQL which seems pretty excessive for the half dozen PE teachers 
that use it but because we use it in multiple buildings their license requires 
it.  We are running version 8 which has a client that is installed on each PC 
that access server.   They just sent me a flier about ver 9 which is web-based 
(yet, still hosted internally from what I can tell).

>From my experience support is pretty worthless, but I've only talked to them 
>once during an upgrade.   Overall, it just runs and I hear very little from 
>the PE teachers about it.  which is a good thing, I guess.

Aaron



On Fri, Oct 22, 2010 at 7:53 AM, Matt Adams 
<ada...@winnebagoschools.org<mailto:ada...@winnebagoschools.org>> wrote:
If anyone is using fitness assessment software in their P.E. Departments, would 
you mind sharing pros and cons?

Thanks!

Matt

Matt Adams
Assistant Director of Technology Winnebago Schools

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