On Fri, Dec 12, 2008 at 12:42 AM, Ancoron Luciferis
<ancoron at chaoslayer.de> wrote:
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> Ian Clarke wrote:
>> I've created an account for Freenet at http://freenet.uservoice.com/
>> and added links to the website in an effort to make it easier for
>> users to provide us with feedback (Mantis isn't exactly
>> user-friendly).
>>
>> Let me know what you think, and feel free to add and/or vote on ideas.
>>
>> Ian.
>>
> As being a developer myself I've got experience with several bug
> tracking systems and I think that JIRA is currently the most user
> friendly one. Although JIRA is mostly commercial it is possible to
> apply for an open source license for free (
> http://www.atlassian.com/software/jira/licensing.jsp#nonprofit ).

I love JIRA too. It is user friendly *and* developer friendly.

Voting like UserVoice is good for user, but not the developer
 -- it's impossible to track a bug properly with so little options.

> I personally like JIRA much because it has a clean user interface, is
> almost intuitive to use and can be used to also provide the
> availability of user feedback within a separate subproject that is
> open for any registered user.
>
> Besides that your start with UserVoice is a good thing. Let's see how
> it goes.
>
> Regards,
>
> AncoL
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