Hello,

Earlier this week I went to a client’s business to finish some work on their
server. Something went horribly wrong and I could use some help figuring out
what happened.

Some background information first… This is a small business with about 15
workstations and a single Server 2003 SBS installation. Their C: drive is a
mirror of two 80GB drives using a Silicon Graphics SATA RAID card (add on
card, not an original part of the server). Several months ago I added two
new hard drives (mirror, software RAID1) to expand their storage capacity.

This week I stopped by to finalize the data migration to the new drives and
to put everything back together.

I unplugged all the SATA cables and put it all back together. I am fairly
confident that the two drives for the OS were reconnected to the proper
ports on the RAID card, otherwise I feel the RAID BIOS would have given me
an error message.

I booted the server and it began loading Windows without an issue. I logged
in with my domain administrator account and noticed that some of my extra
share definitions were gone. Weird, so I readded them. Seeing the correct
date/time/etc I went to the first workstation to log in and verify
everything was OK. Would not login – complained that the domain was not
there or else the computer account was disabled. Rebooted, same issue.
Logged in locally and pinged the server OK. Rebooted and tried again – no
luck. Reset the computer account in AD, no luck. Unjoined the domain and
joined again – now it works. Decided to do this to all the workstations so
that the users could get back online. Called it a night and went home…

My customer called the next day and complained that they are missing all
their email/calendar entries after 2/11/2010. Nothing is there after that
date except for new items that came in after I left for the night.

I checked the event logs – same thing! Log files are all blank from
2/11/2010 until 4/14/2010.

The Windows ntbackup logs also do not recognize the backup file from last
week – and it won’t restore that data.

It appears as though Windows lost two months of data. I’m at a loss as to
how this could have happened. The only initial thought is that I swapped the
SATA cables on the OS mirror set… but it’s a mirror, so it should be in sync
100%, not 2 months behind! Since this is a consumer level card it has no
usable tools or log files that I can see. Swapping the cables again sounds
dangerous to me – I don’t believe that it would be a safe thing to do.

Has anyone heard or experienced anything like this? Does the community have
any other options that I might be able to try? They are currently using the
server but I can get in there at any time to try something… anything!

Thanks,
Richard Maloley II




"I've lost a machine... Literally _lost_. It responds to ping, it works
completely, I just can't figure out where in my apartment it is."
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