Edward,

Thanks for the advice! I didn't know about the catalog portion - can you
explain that a little more? I can view the backup file in ntbackup. When I
select the items to restore it begins, then just fails. I can't remember the
specific error message but it seemed erroneous.

Thanks,
Richard




"I've lost a machine... Literally _lost_. It responds to ping, it works
completely, I just can't figure out where in my apartment it is."


On Sat, Apr 17, 2010 at 5:57 PM, Edward Ned Harvey <[email protected]>wrote:

>  What happens when you try to do a restore?  Do you get an error message
> or something?  What are your selections in the backup/restore list?
>
>
>
> Since the most recent 2 months of data were lost, that means the catalogs
> of the most recent 2 months of backups were lost too.  I assume you’re aware
> of the need to catalog your backup image, before you’ll be able to select
> anything from it to restore.
>
>
>
> If you want to do p2v (physical to virtual) conversion, you better wait
> till the system is stable first.
>
>
>
> If you just need a SBS machine to perform a test restore, to understand
> better if/why it can/can’t be done, then by all means, install SBS onto some
> virtual machine.  I’d recommend for testing purposes, VirtualBox to run
> inside your laptop, or ESXi to run on some machine that you don’t mind
> formatting.
>
>
>
> Be aware:  If one SBS server sees another SBS server on the same network,
> it’s possible for them to get mad at each other and do bad stuff.  The safe
> thing to do is simply keep your test server isolated from the real network.
>
>
>
> If you want to consider virtualization as a permanent configuration moving
> forward, it’s a huge subject.  I’d suggest starting with a new thread, just
> to establish your starting point, and then be prepared to do tons of
> research.
>
>
>
>
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On
> Behalf Of *Richard Maloley II
> *Sent:* Saturday, April 17, 2010 4:38 PM
>
> *To:* Edward Ned Harvey
> *Cc:* LOPSA Technical Discussions
> *Subject:* Re: [lopsa-tech] Windows SBS 2003 Lost 2 Months Of Data - Help!
>
>
>
> Edward,
>
> Do you think I might be able to do a test restore to a bare virtual server?
> I'm wondering if there is a way to extract the raw data from the backup,
> just not sure if there is a way or not.
>
> Thanks,
> Richard
>
>
>
>
> "I've lost a machine... Literally _lost_. It responds to ping, it works
> completely, I just can't figure out where in my apartment it is."
>
>  On Sat, Apr 17, 2010 at 3:25 PM, Edward Ned Harvey <[email protected]>
> wrote:
>
> I’m really sorry to hear all that.  Before you make that phone call, I will
> recommend:  As soon as you say data is gone, they’re going to wonder “what
> about backups.”  What you’ve said here about the ntbackup image not
> restoring has been very vague.  So whatever happens, I’ll recommend really
> examining the possibility of restoring the backup, and if it’s not working,
> to really understand and be able to explain clearly precisely why it’s not
> restorable.
>
>
>
>
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On
> Behalf Of *Richard Maloley II
> *Sent:* Saturday, April 17, 2010 10:08 AM
> *To:* Edward Ned Harvey
> *Cc:* LOPSA Technical Discussions
> *Subject:* Re: [lopsa-tech] Windows SBS 2003 Lost 2 Months Of Data - Help!
>
>
>
> Thanks everyone!
>
> @Luke Hankins: Thank you for the wish of good luck.
>
> @Steven Kurylo: The new RAID set was for user data, to replace a single
> hard drive environment. Completely independant from the OS mirror set, and
> not using the same RAID controller.
>
> @Daniel Pittman: Yes, I believe you are correct - Silicon Image and I
> definitely think that it is of the lower quality kind. Apparently I did have
> too much confidence in the RAID array telling me when something was wrong. I
> believe that you might be correct that a disk dropped out for a while, but I
> have no good way of verification without pulling the drives and testing them
> one at a time. Which I'm not sure what will happen when I put both of them
> back together in the RAID set - I don't think it gives me any options to set
> a master.
>
> @Edward Ned Harvey: Small Business Server has an updated ntbackup that will
> backup your Exchange data - it's worked in the past and I have a backup
> file, it just won't restore the data for some reason.
>
> All - Thank you so much for your comments and suggestions. I appreciate it
> greatly. At this point I think I might need to tell my customer that the
> data is most likely gone. I really feel that there was a problem with the
> RAID controller - a mirrored set should always be identical unless the
> controller encountered a problem. I think the only thing that would have
> prevented this is if we performed a full server backup before I began the
> work - it just didn't seem necessary to unplug and plug in some hard drives.
>
> Monday is going to be a fun call...
>
> Thanks,
> Richard
>
> "I've lost a machine... Literally _lost_. It responds to ping, it works
> completely, I just can't figure out where in my apartment it is."
>
> On Fri, Apr 16, 2010 at 8:17 PM, Edward Ned Harvey <[email protected]>
> wrote:
>
> > From: [email protected] [mailto:[email protected]] On Behalf
> > Of Richard Maloley II
>
> >
> > I unplugged all the SATA cables and put it all back together. I am
> > fairly confident that the two drives for the OS were reconnected to the
> > proper ports on the RAID card, otherwise I feel the RAID BIOS would
> > have given me an error message.
>
> Oh dear.
>
>
>
> > My customer called the next day and complained that they are missing
> > all their email/calendar entries after 2/11/2010. Nothing is there
> > after that date except for new items that came in after I left for the
> > night.
> >
> > I checked the event logs - same thing! Log files are all blank from
> > 2/11/2010 until 4/14/2010.
>
> You are certainly at high risk right now.  And the longer things go on, the
> higher your risk becomes.  Here's what I suggest:
>
> Disclaimer:  This process could in fact cause risk for you.  You're
> responsible for your own actions if you follow my advice.  I'm just some
> random stranger on the Internet, and you'd be irresponsible to take my
> advice unless you know what you're doing even better than I do.
>
> Shutdown, disconnect all drives.  Connect *only* one of the OS disks.  Boot
> up, see if it's ok.  If not ... Shutdown, connect *only* the other OS disk.
> Boot up, see if it's ok.  If not ... all hope is lost.
>
> For what it's worth:  ntbackup is not sufficient to backup your OS.  You
> can
> use it to backup your data files, on your data drive, but not your OS.
>  Even
> if you have valid backup, of the OS, the restore path is to reinstall
> windows, and repeat everything that's ever been done on that OS.  That is
> not a recovery plan if you ask me.
>
> In fact, you said, email and calendar items were lost.  You're not using
> ntbackup to backup Exchange, are you?  You can't do that.
>
> Also, you need to revisit your system backup process.  You can use
> something
> like "dd" to make a complete byte-for-byte image of your OS disk, but in
> order to restore, you'd have to have the same or identically equivalent
> hardware to restore onto.  This is one of the areas where virtualization is
> very valuable.  If your windows server were running as a VM, you could back
> it up, copy to new hardware, and boot it up again with no issues.
>
>
>
>
>
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