hello Jane

I totally understand where you're coming from. The prices are ridiculous, and 
although it's a top class piece of software, I really don't see how they 
justify those prices.

We only got it because back in 2007 when Gordon bought the original version the 
prices were a lot lower. Then there was a mix-up at Dolphin over his SMA which 
they lost. Eventually, after an 18 month refusal to update him, one of 
Dolphin's support people started to dig around in the records and, eventually, 
she unearthed Gordon's details and it became clear that they had not honoured 
his purchase agreement and that what he had been telling them was in fact 
correct.

Dolphin wrote us a very nice letter, apologising for the error and saying that 
they were going to send him a totally new copy because he's clearly paid for 
something and not received it. Sure enough, in the next couple of days it 
arrived with a personal apology letter from Dolphin's software manager. So 
that's how we came about the current version.

The earlier version would not run without HAL, (Dolphin's screen-reader) and 
their software synthesiser whose name I have forgotten. But now it runs with 
anything and even without a screen-reader.

I am very sorry that they make the thing so unattainable to a lot of people. 
The product is really intended for professional users.

Lynne

On 10 Oct 2011, at 02:32, Jane wrote:

Hello, Lyne.

Looks like I won't be getting it any time soon.  Right now we are trying to 
keep paying bills, so I guess that will have to wait.

Jane


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