Ouch!  Not good. I can't say anymore  about this so I'll quit while I'm ahead. 
but I've been through nightmares myself with non mainstream products  shall we 
say.
On Jan 18, 2012, at 7:43 AM, Dane Trethowan wrote:

> to add insult to injury the firm who repaired my Mountbatten initially 
> refused to "Hold" my machine for me whilst I paid the repair cost off over a 
> couple of weeks, talk about totally unreasonable.
> 
> 
> On 19/01/2012, at 2:34 AM, Sarah Alawami wrote:
> 
>> I do agree. I had to have my blt m20 stuff replaced and each cell of that 
>> display was I think about 300 dollars. I mean come on!
>> On Jan 17, 2012, at 5:47 PM, Dane trethowan wrote:
>> 
>>> yep, I agree with people when they speak of high repair costs when it comes 
>>> to adaptive technology.
>>> 
>>> I've just had my Mountbatten Brailler serviced and I'm outlaying $452.00 
>>> for the procedure so what was done? A battery replacement, a software 
>>> upgrade plus the labour, I suppose I'm lucky as I've heard of repair bills 
>>> running into the thousands of dollars.
>>> 
>>> All I can say is that - thanks to the Internet - there will never be an 
>>> occasion when I pay for a battery replacement again since I've discovered 
>>> how to do the job myself.
>>> 
>>> The battery is a standard sealed lead acid type which can be purchased at 
>>> most good electronics shops so that wont be a problem.
>>> 
>>> To get to the battery you "unlatch" the end of the Brailler, remove a 
>>> bracket which holds the battery in place and discoonect the battery from 
>>> the terminals, simple enough.
>>> 
>>> My only comment when I saw the bill was, "Well thank God I can pay for the 
>>> thing".
>>> 
>>> 
>>> -- 
>>> sent from my HP Powerhouse Notebook.
>>> 
>>> 
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