Oh ok how odd if it's law and RNIB isn't reinforcing that law. Of course this could have changed as of today.

On 14/05/2012 18:27, Mrs. Lynnette Annabel Smith wrote:
Hello Chris

The law states that if a piece of equipment is "modified" or designed 
specifically for use by the disabled it qualifies for VAT exemption. That's what I was 
told a while ago anyway. As for the firmware, the price is exactly the same. We're having 
problems registering with RNIB because their email is not arriving. It isn't in our junk 
box and it has not been sent to our servers according to our server logs. We've tried 
several times but we cannot get it to work. So it looks like we have no option but to go 
to another supplier.

Installing the firmware is easy, it's just a matter of running an executable 
file and pointing it to the binary. The rest is automatic.

Lynne

On 14 May 2012, at 17:40, chris hallsworth<[email protected]>  
wrote:

Yes please well I am getting mine from RNIB because I don't know anyone 
technical enough to do the firmware update for me. Ok they can set it up and 
all that but getting the firmware might be a problem. So chose to pay the full 
price. Some may disagree with me here but we are not excempt of VAT here 
because it is a mainstream product with text to speech built in.


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