For those who may be interested, here is the response I received from Thomson:
Greetings from Thomson, The owner's manual is correct warranty is 1 year for parts and labor. Partsfinder will be corrected in the next release. Thank You Thomson Network Bob Waterman, CET� #RI-28 Master Technician License #9109 Service Manager / Parts Manager Gemini Computer, TV, & Security Alarms (508)695-7302 (508)695-7769 FAX [EMAIL PROTECTED] [EMAIL PROTECTED] www.geminicomputertvsecurityalarms.com ----- Original Message ----- From: "Gemini Computer & TV" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, June 16, 2004 7:58 AM Subject: [Techs] RCA 24V510T warranty term > I have a customer who carried in an RCA 24" TV, model # 24V510T that was > purchased on 11/09/2003. His owner's manual (and the one obtained from the > Thomson service website) both indicate that product labor warranty is 1 > year, however, RCA Parts Finder indicates it is only a 90 day labor > warranty. I have sent an email to Thomson via their website requesting the > correct warranty term for this model but I was wondering if anyone else has > been in this situation and what kind of reply they had received. Can you > also confirm what I have found on Parts Finder? > > Bob Waterman, CET� #RI-28 > Master Technician License #9109 > Service Manager / Parts Manager > Gemini Computer, TV, & Security Alarms > (508)695-7302 > (508)695-7769 FAX > [EMAIL PROTECTED] > [EMAIL PROTECTED] > www.geminicomputertvsecurityalarms.com > > > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
