The position is located in Omaha, NE We have a new set of requirements for a CRM/IS-U Functional person to add to our CCS Team.
Now that we are finalizing our Master Data Mapping and Migrations, and beginning the basic configuration of CRB, we are looking for someone who can help us with the next phase of the CCS development focusing on the Business Processes. As you all should know, the latest and greatest of CCS is a combination of CRM 2007 front-end, working with the ECC IS-U functionality to enable the Utilities Business processes. As such, we need someone who is familiar with both CRM for Utilities and the IS-U CCS modules, and especially as it relates to the Web Client. We are looking for a Functional person, but have added an additional point for the Technical Area that we will be working in at some point as we finalize mapping our business process and find those that need to be tweaked a bit to work exactly as required, which will require some enhancements. While we are not necessarily looking for a Techno-Functional person, we do know that some exist, and if folks have at least worked with or in an environment where the Web Client was enhanced, it would be of benefit as we move further down this path. However, this is only a nice to have and not a requirement. CRM/IS-U Utilities Functional Consultant Requirements Must-have Required Experience: § Hands on configuration experience of CRM Web Client, in conjunction with ISU-CCS. o Preferably CRM 2007, minimally CRM 5.2 o Experienced Configuration for the various business process including but not limited to: § Contract management § Collections management § Invoicing § Work Management (as it relates to ERP Billing) § Hands on experience working in an environment that implemented the ISU module of SAP in conjunction with CRM Web Client o Preferably ECC 6.0, ECC 5.0, or minimally R/3 4.72 (not preferred) o Good knowledge of the configuration touch points in ECC 6.0 as it relates to the business processes that cut across both the systems. § Specialized in CRM and CRM ISU Middleware. o Ability to configure the CRM ISU Middleware to enable business transactions to work seamlessly across both the CRM and ISU systems. o Ability to configure system to cater to business process based on available cook books or IMG documentation without too much additional help. Nice to have, Techno-Functional skills: § Ability to configure CRM 2007 web client to suit to the specific needs of the end users executing business process. o This should include enhancements like modifications to the screen, custom development around the web user interface, technical debugging and so forth. o Experience with BOL and Genil Layer enhancements. o Working knowledge BSP component workbench and MVC Framework. o Knowledge and development of BADIs in the CRM Warm Regards, Priya Altech Star, Inc Princeton, NJ 08540 609-520-9000 X 18 609-558-1496 Fax: 609-520-9005 <mailto:[email protected]> [email protected]
