Please send the profiles to [email protected] * *
* * *Required SalesForce* * * * * * * * * Location* **: Denver* * * Duration* **: 3 Months* * * * * * * *Job Function:*** § Provide CRM expertise for the existing SalesForce.com CRM system, and leadership in the upcoming project to re-evaluate the CRM environment. § Design and implement CRM solutions in several areas that focus on providing standard CRM functionality to meet business requirements. *Experience**: * * * § 5-7 years of CRM (Salesforce preferred) functional experience including implementations § Experience in unit testing CRM, developing/testing application interfaces, and integration testing. § Proven experience in facilitating design sessions, gathering business requirements, developing process flows, and developing technical design specifications § Proven functional skills within CRM § Experience in an FDA regulated environment desirable § Experience with leading CRM systems, preferably salesforce.com *Required Skills**:* § Strong customer service, communication, teamwork, and people skills. § Demonstrated fiscal awareness. § International implementation experience § Hands-on experience with proven capabilities in configuration, developing configuration designs, and systems / business analysis § Strong problem solving skills with ability to analyze and resolve issues. § Ability to apply CRM solutions to common business problems. § Proficient in MS Office Suite and project management systems. * * *PRINCIPAL RESPONSIBILITIES:** * § Provide CRM expertise for the existing CRM system, and leadership in the upcoming project to re-evaluate the CRM environment. § Design and implement CRM solutions in several areas that focus on providing standard CRM functionality to meet business requirements. § Ability to apply CRM functional knowledge and expertise for technical and functional design sessions / meetings. § Responsible for the creation of training plans and providing CRM application training. § Defining and implementing CRM business best practices, adhering to company’s business standards for functional processes. § Conducting detailed analysis sessions with end users and business SMEs. § Defining functional business requirements. Suggest options and recommendation solutions to key business users. § Define unit and integration testing plans, testing scripts, enhancements, custom modifications and interfaces to be developed. § Troubleshooting functional issues during implementation, testing, and post-Go Live. § Collaborating with technical team to design solutions, define technical design, testing plans, etc. * * * * *Education:* * * § Bachelor’s degree in finance, accounting, marketing, statistics, engineering, or IT.
