The Future of Wireless: ISPs, Businesses and Even Cities Seek to  
Offer Cheap or Free Connections -- Which Will Win?
April 30, 2007

Not so long ago, Wi-Fi was a home project for tech geeks with a high  
tolerance for fiddling with router settings and WEP encryption.  
Today, wireless Internet access is regarded as practically a digerati  
birthright. Finding yourself in an airport or hotel without free  
wireless access is as odd and unwelcome as finding out your rental  
car doesn't have a CD player. (Wait a year or two, and you'll be able  
to substitute "satellite radio" or "iPod jack" for "CD player.")

Wireless access is available in more and more places -- but there's  
no rhyme or reason to how you get it.

Airports and hotels offer Wi-Fi for free. So do cafes, fast-food  
places, bookstores and other businesses hoping to make some money off  
people camping on the premises while they access the Net. Starbucks  
and McDonald's are wireless front ends for T-Mobile and Wayport,  
which offer a range of plans for hourly, daily or monthly wireless  
access anywhere a network hot spot can be found -- a strategy also  
followed by Boingo Wireless. And then some 300 cities and towns are  
at various stages in offering cheap or free wireless access.

And, of course, there's just letting your wireless card hunt for a  
signal leaking out of your neighbor's home -- this weekend my  
wireless utility found five such networks. Three were unsecured; two  
were obviously the default network name that came with the router. I  
imagine that's fairly typical for a block of apartment buildings in  
brownstone Brooklyn. Hopping on your neighbor's signal is variously  
described as "leeching," "piggybacking," "borrowing a signal," or  
"daily life," and opinions about it cover a range that you can guess  
at from those terms. (My own network is open, but the SSID isn't  
broadcast -- a combination that reflects early tech woes and the fact  
that I've never made my mind up about what I ought to do.)

It all adds up to a patchwork of approaches, and one should be  
cautious about making definitive predictions about how all this  
tumult will shake out. But the general direction is clear.

Take last week's deal between Spain's Fon (pronounced "fonn") and  
Time Warner Cable (pronounced "Time Warner Cable").

Fon sells wireless routers (called La Foneras) that let its members  
(Foneros) split their Wi-Fi connection into an encrypted channel for  
their own personal use and a public channel for the use of passers- 
by, creating a network of public wireless hotspots. Fon divides  
Foneros into three types: A Linus shares his or her access and in  
return can log onto any Fon hotspot free of charge; an Alien doesn't  
share access and can get 24 hours of access to the Fon network for $2  
or $3; and a Bill shares his or her access and skips free log-on  
rights in exchange for half the money Fon collects from Aliens using  
that Bill's Wi-Fi connection. Fon's clever: It offers options for  
regular, on-the-go Internet users and businesses looking to make a  
little money from Wi-Fi, then throws some social-networking whimsy  
into the mix. (With a dash of marketing -- note that Fon's definition  
of "Alien" makes the entire world Foneros.) That said, the idea isn't  
one that makes you automatically think the world's rearranging  
itself. For one thing, U.S. ISPs' position on sharing an Internet  
connection wirelessly has been clear: It's stealing. From those ISPs'  
perspective, Fon must seem a hair too close to the dark side of  
social networking -- an interesting business model predicated on your  
customers stealing your product and handing it out to others.

Except Time Warner Cable has now given its 6.6 million home broadband  
customers its blessing to become Foneros and thus share their bandwidth.

While a Time Warner spokeswoman declined to offer much in the way of  
specifics about the deal, Fon USA CEO Joanna Rees says one benefit to  
Time Warner is that "with Fon you can't leech … nobody talks about  
what the leeching numbers are, but they're significant."

Dana Spiegel, executive director of NYCwireless, is skeptical of the  
deal's impact, seeing it as little more than a public-relations move  
for both companies. Fon's network, he says, is "to be perfectly  
blunt, tiny" and predominantly residential, making it not  
particularly valuable in public places. Ms. Rees says Fon has 60,000  
Foneros in the U.S., though she acknowledges that Fon may not have  
the visibility of, say, T-Mobile with its Starbucks locations. While  
she maintains Fon's footprint will be more effective over the long  
term, "over the short term we have to be strategic." An example of  
that strategy: a "Fonbucks" campaign in which Fon has given away free  
La Foneras to people living near coffee shops.

Mr. Spiegel calls Time Warner Cable's deal with Fon "a parasitic  
billing system … I'm paying the same amount of money for less service  
and Time Warner Cable is getting more money from what I've already  
paid for." His volunteer group's members create free hot spots in New  
York City parks and public spaces and help bring free wireless Net  
access to underserved communities. In his view, NYCwireless's  
approach is better: "Instead of taking a reduction in my value and  
handing it back to Time Warner, I'm taking that value and spreading  
it out among my local community."

Then there are efforts by cities and towns to offer cheap or free Wi- 
Fi. The most celebrated such efforts are taking shape in Philadelphia  
and San Francisco, but many other cities and towns are pursuing that  
goal, motivated by a desire to bridge the "digital divide" between  
rich and poor and eagerness to bill themselves as tech-friendly.

One thing Mr. Spiegel and Ms. Rees seem to agree on: It's too  
simplistic to see muni Wi-Fi as a threat to the aspirations of big  
ISPs and other wireless providers. Rather, muni Wi-Fi is likely to be  
complementary to such efforts. "What municipal offerings do is raise  
the baseline," Mr. Spiegel says, contending that such services will  
primarily convert those left behind today. "Today's baseline is dial- 
up. When municipal networks roll out, you'll see a move from dial-up"  
up to a new baseline.

Established ISPs aren't sitting still, either -- they know perfectly  
well that the key problem with wireless today is you can't take your  
access with you, leaving on-the-go surfers to place their bets on  
which approach will yield the best coverage: an established network  
such as T-Mobile's, the spread of free hot spots, efforts by cities  
and towns, reciprocal networks such as Fon's, or the deployment of  
new technologies, such as the much-hyped WiMax, that could supplant  
Wi-Fi with much longer ranges and greater speeds.

Which will win? My guess is all of the above, and they'll be such  
overlap between the various flavors of wireless access that we'll  
largely stop thinking about it. Wireless will become something akin  
to cellular service, taken largely for granted with a bit of behind- 
the-scenes technological help. We'll spend most of our time hooked  
into our home network or other networks our ISP's struck  
interoperability deals with. Should such a network not be available,  
our devices will seek out free signals, or tell us additional access  
fees will apply.

What will we pay? That depends. Most of us, I bet, will pay about  
what we pay today, but we'll get much higher download and upload  
speeds. But those of us who either don't want or don't need such  
bells and whistles will do just fine with free access provided by  
cities -- or ad-supported access from businesses.

"When first introduced, [air-conditioning] was a luxury item," Mr.  
Spiegel notes. "Stores that installed it saw a benefit. As it became  
more available, more and more stores added it and it became more of a  
cost of doing business."

So it will be with wireless. And as with air-conditioning, we'll be  
startled to find ourselves going without now and again. We'll even  
feel nostalgic about it.



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