>>>>> "Neil" == Neil Zanella <[EMAIL PROTECTED]> writes:
Neil> On Thu, 2 Nov 2000 [EMAIL PROTECTED] wrote:
>> > If they are paid: Is this primarly for that kind of work? See the
>> > email from Robin...
>>
>> Of course they have to do many things. But helping the users for a
>> sensible project definitely belongs to their duties. And this
>> problem has been around for several months (!) now.
Neil> Hello,
Neil> I have not been following this thread very closely but I have
Neil> one thing to say from personal experience: when a system
Neil> administrator says that they have no time to do "it" that is
Neil> often because the administrator does not know how to do it and
Neil> it would take the system administrator too long to figure it
Neil> out. So, when you want a system administrator to do something,
Neil> lots of times the best thing to do is tell the administrator
Neil> exactly what to do in a series of clearly explained steps.
Neil> I hopes this helps you solve the problem,
Or they simply does not have the time to do it. Seen from the point of
the user his problem is also critical and needs to be fixed ASAP
otherwise he would not have asked. But seen from the computer
department it might not have top priority since it most likely is not
a mission critical assignment.
But shouldn't we just let this thread die ?
Just my 2 cents.
/LCH
--
Student Consultant in the Department for Communications
Technologies, Aalborg University
