This is a real problem of our times. We are inundated with fake news on a
daily basis. No solution seems to be in sight. MGK



Why Fake News Is So Incredibly Effective

   - Filippo Menczer, Indiana University, Bloomington / The Conversation
   <http://time.com/author/the-conversation/>@ConversationUS
   <https://twitter.com/ConversationUS>

Nov. 28, 2016
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The truth can be very hard to discern

If you get your news from social media, as most Americans do
<http://www.journalism.org/2016/05/26/news-use-across-social-media-platforms-2016/>,
you are exposed to a daily dose of hoaxes, rumors, conspiracy theories and
misleading news. When it’s all mixed in with reliable information from
honest sources, the truth can be very hard to discern.

In fact, my research team’s analysis of data from Columbia University’s
Emergent <http://www.emergent.info/> rumor tracker suggests that this
misinformation
is just as likely to go viral
<http://www.economist.com/news/briefing/21706498-dishonesty-politics-nothing-new-manner-which-some-politicians-now-lie-and>
as
reliable information.

Many are asking whether this onslaught of digital misinformation affected
the outcome
<https://www.theguardian.com/technology/2016/nov/10/facebook-fake-news-election-conspiracy-theories>
of
the 2016 U.S. election. The truth is we do not know, although there are
reasons to believe it is entirely possible, based on past analysis
<http://dx.doi.org/10.1371/journal.pone.0079449> and accounts from other
countries <http://www.bloomberg.com/features/2016-how-to-hack-an-election/>.
Each piece of misinformation contributes to the shaping of our opinions.
Overall, the harm can be very real: If people can be conned into
jeopardizing our children’s lives, as they do when they opt out of
immunizations <http://dx.doi.org/10.1371/journal.pmed.1002153>, why not our
democracy?

As a researcher on the spread of misinformation through social media, I
know that limiting news fakers’ ability to sell ads, as recently announced
by Google
<http://www.reuters.com/article/us-alphabet-advertising-idUSKBN1392MM>and
Facebook
<http://www.latimes.com/business/la-fi-facebook-fake-news-20161115-story.html>,
is a step in the right direction. But it will not curb abuses driven by
political motives.
Exploiting social media

About 10 years ago, my colleagues and I ran an experiment
<http://dx.doi.org/10.1145/1290958.1290968> in which we learned 72 percent
of college students trusted links that appeared to originate from friends –
even to the point of entering personal login information on phishing sites.
This widespread vulnerability suggested another form of malicious
manipulation: People might also believe misinformation they receive when
clicking on a link from a social contact.

To explore that idea, I created a fake web page
<http://airweb.cse.lehigh.edu/2009/papers/p41-markines.pdf> with random,
computer-generated gossip news – things like “Celebrity X caught in bed
with Celebrity Y!” Visitors to the site who searched for a name would
trigger the script to automatically fabricate a story about the person. I
included on the site a disclaimer, saying the site contained meaningless
text and made-up “facts.” I also placed ads on the page. At the end of the
month, I got a check in the mail with earnings from the ads. That was my
proof: Fake news could make money by polluting the internet with falsehoods.

Sadly, I was not the only one with this idea. Ten years later, we have
an industry
of fake news
<https://www.buzzfeed.com/craigsilverman/how-macedonia-became-a-global-hub-for-pro-trump-misinfo>
 and digital misinformation
<https://www.washingtonpost.com/news/the-intersect/wp/2016/11/17/facebook-fake-news-writer-i-think-donald-trump-is-in-the-white-house-because-of-me/>.
Clickbait sites manufacture hoaxes to make money from ads, while so-called
hyperpartisan sites publish and spread rumors and conspiracy theories to
influence public opinion.

This industry is bolstered by how easy it is to create social bots
<http://dx.doi.org/10.1145/2818717>, fake accounts controlled by software
that look like real people and therefore can have real influence. Research
in my lab <http://cnets.indiana.edu/> uncovered many examples of fake
grassroots campaigns, also called political astroturfing
<http://www.aaai.org/ocs/index.php/ICWSM/ICWSM11/paper/view/2850/3274>.

In response, we developed the BotOrNot
<http://truthy.indiana.edu/botornot/> tool
to detect social bots. It’s not perfect, but accurate enough
<https://dx.doi.org/10.1109/MC.2016.183> to uncover persuasion campaigns in
the Brexit and antivax movements. Using BotOrNot, our colleagues found that
a large portion
<https://theconversation.com/how-twitter-bots-affected-the-us-presidential-campaign-68406>of
online chatter about the 2016 elections was generated by bots.
<https://62e528761d0685343e1c-f3d1b99a743ffa4142d9d7f1978d9686.ssl.cf2.rackcdn.com/files/147050/area14mp/image-20161122-11000-1qf003h.png>
In this visualization of the spread of the #SB277 hashtag about a
California vaccination law, dots are Twitter accounts posting using that
hashtag, and lines between them show retweeting of hashtagged posts. Larger
dots are accounts that are retweeted more. Red dots are likely bots; blue
ones are likely humans.
Onur Varol <https://dx.doi.org/10.1109/MC.2016.183>, CC BY-ND
<http://creativecommons.org/licenses/by-nd/4.0/>Creating information bubbles

We humans are vulnerable to manipulation by digital misinformation thanks
to a complex set of social, cognitive, economic and algorithmic biases.
Some of these have evolved for good reasons: Trusting signals from our
social circles and rejecting information that contradicts our experience
served us well when our species adapted to evade predators. But in today’s
shrinking online networks, a social network connection with a conspiracy
theorist on the other side of the planet does not help inform my opinions.

Copying our friends and unfollowing those with different opinions give us
echo chambers so polarized
<http://www.aaai.org/ocs/index.php/ICWSM/ICWSM11/paper/view/2847> that
researchers can tell with high accuracy whether you are liberal or
conservative <http://dx.doi.org/10.1109/PASSAT/SocialCom.2011.34> by just
looking at your friends. The network structure is so dense
<http://dx.doi.org/10.1140/epjds6> that any misinformation spreads almost
instantaneously within one group, and so segregated that it does not reach
the other.

Inside our bubble, we are selectively exposed to information aligned with
our beliefs. That is an ideal scenario to maximize engagement, but a
detrimental one for developing healthy skepticism. Confirmation bias
<https://dx.doi.org/10.1037/1089-2680.2.2.175> leads us to share a
headline without
even reading
<http://www.slate.com/articles/technology/technology/2013/06/how_people_read_online_why_you_won_t_finish_this_article.html>
the
article.

Our lab got a personal lesson in this when our own research project became
the subject of a vicious misinformation campaign
<http://news.sciencemag.org/funding/2014/11/controversy-over-truthy-illustrates-power-social-media-inform-and-mislead>
in
the run-up to the 2014 U.S. midterm elections. When we investigated what
was happening, we found fake news stories about our research being
predominantly shared by Twitter users within one partisan echo chamber, a
large and homogeneous community of politically active users. These people
were quick to retweet and impervious to debunking information.
<https://62e528761d0685343e1c-f3d1b99a743ffa4142d9d7f1978d9686.ssl.cf2.rackcdn.com/files/147053/area14mp/image-20161122-10967-1eb76xi.png>
In this graph of echo chambers in the Twittersphere, purple dots represent
people spreading false claims about the Truthy research project; the two
accounts that sought to debunk the false information are in orange on the
far left.
Giovanni Luca Ciampaglia, CC BY-ND
<http://creativecommons.org/licenses/by-nd/4.0/>Viral inevitability

Our research shows that given the structure of our social networks and our
limited attention, it is inevitable <http://doi.org/10.1038/srep00335> that
some memes <https://theconversation.com/explainer-what-are-memes-20789> will
go viral, irrespective of their quality. Even if individuals tend to share
information of higher quality, the network as a whole is not effective at
discriminating between reliable and fabricated information. This helps
explain all the viral hoaxes we observe in the wild.

The attention economy <http://dx.doi.org/10.1038/srep09452> takes care of
the rest: If we pay attention to a certain topic, more information on that
topic will be produced. It’s cheaper to fabricate information and pass it
off as fact than it is to report actual truth. And fabrication can be
tailored to each group: Conservatives read that the pope endorsed Trump,
liberals read that he endorsed Clinton. He did neither
<http://www.latimes.com/nation/politics/trailguide/la-na-trailguide-updates-pope-francis-has-advice-but-no-1475503246-htmlstory.html>
.
Beholden to algorithms

Since we cannot pay attention to all the posts in our feeds, algorithms
determine what we see and what we don’t. The algorithms used by social
media platforms today are designed to prioritize engaging posts – ones
we’re likely to click on, react to and share. But a recent analysis found
intentionally misleading pages got at least as much online sharing
<https://www.buzzfeed.com/craigsilverman/viral-fake-election-news-outperformed-real-news-on-facebook>
and
reaction as real news.

This algorithmic bias toward engagement over truth reinforces our social
and cognitive biases. As a result, when we follow links shared on social
media, we tend to visit a smaller, more homogeneous
<https://dx.doi.org/10.7717/peerj-cs.38> set of sources than when we
conduct a search and visit the top results.

Existing research shows that being in an echo chamber can make people more
gullible <http://dx.doi.org/10.1073/pnas.1517441113> about accepting
unverified rumors. But we need to know a lot more about how different
people respond to a single hoax: Some share it right away, others
fact-check it first.

We are simulating a social network <https://doi.org/10.1145/2740908.2742572> to
study this competition between sharing and fact-checking. We are hoping to
help untangle conflicting evidence about when fact-checking helps stop
hoaxes
<http://nymag.com/scienceofus/2016/09/maybe-theres-some-hope-for-fact-checking-after-all.html>
from
spreading and when it doesn’t. Our preliminary results suggest that the
more segregated the community of hoax believers, the longer the hoax
survives. Again, it’s not just about the hoax itself but also about the
network.

Many people are trying to figure out what to do about all this
<https://medium.com/whither-news/a-call-for-cooperation-against-fake-news-d7d94bb6e0d4>.
According to Mark Zuckerberg’s latest announcement
<https://www.facebook.com/zuck/posts/10103269806149061>, Facebook teams are
testing potential options. And a group of college students has proposed a
way to simply label shared links
<https://www.washingtonpost.com/news/inspired-life/wp/2016/11/18/fake-news-on-facebook-is-a-real-problem-these-college-students-came-up-with-a-fix/>
as
“verified” or not.

Some solutions remain out of reach, at least for the moment. For example,
we can’t yet teach artificial intelligence systems how to discern between
truth and falsehood <http://dx.doi.org/10.1371/journal.pone.0128193>. But
we can tell ranking algorithms to give higher priority to more reliable
sources.
Studying the spread of fake news

We can make our fight against fake news more efficient if we better
understand how bad information spreads. If, for example, bots are
responsible for many of the falsehoods, we can focus attention on detecting
them. If, alternatively, the problem is with echo chambers, perhaps we
could design recommendation systems that don’t exclude differing views.

To that end, our lab is building a platform called Hoaxy
<https://dl.acm.org/citation.cfm?id=2890098> to track and visualize the
spread of unverified claims and corresponding fact-checking on social
media. That will give us real-world data, with which we can inform our
simulated social networks. Then we can test possible approaches to fighting
fake news.

Hoaxy may also be able to show people how easy it is for their opinions to
be manipulated by online information – and even how likely some of us are
to share falsehoods online. Hoaxy will join a suite of tools in our Observatory
on Social Media <http://osome.iuni.iu.edu/>, which allows anyone to see how
memes spread on Twitter. Linking tools like these to human fact-checkers
and social media platforms could make it easier to minimize duplication of
efforts and support
<http://www.poynter.org/2015/fact-checkers-of-the-world-unite/379716/> each
other.

It is imperative that we invest resources in the study of this phenomenon.
We need all hands on deck: Computer scientists, social scientists,
economists, journalists and industry partners must work together
<https://medium.com/whither-news/a-call-for-cooperation-against-fake-news-d7d94bb6e0d4>
to
stand firm against the spread of misinformation.

Filippo Menczer
<https://theconversation.com/profiles/filippo-menczer-317794>, Professor of
Computer Science and Informatics; Director of the Center for Complex
Networks and Systems Research, *Indiana University, Bloomington
<http://theconversation.com/institutions/indiana-university-bloomington-1677>*

*This article was originally published on The Conversation
<http://theconversation.com/>. Read the original article
<https://theconversation.com/misinformation-on-social-media-can-technology-save-us-69264>.[image:
The Conversation]*

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